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خلاصہ
I have more than 4 years of experience in improving operational efficiencies and ensuring a seamless vendor experience. I have a clear, logical mind with a practical approach to improve operational performance using a combination of data analytics and on-ground feedback. I am adapted to working in a challenging and fast-paced environment, particularly when dealing with multiple projects and priorities at the same time.
تجربہ
Partner Manager
Successfully managing operations between foodpanda and partner restaurants
Working to improve vendor cancellation rate – from 14% to under 3% currently
Prepare and publish accurate data reports to gauge true performance of partner restaurants and subsequently improve functions for the company towards increasing order growth.
Prepared dashboards for visibility for local team
Developing and implementing policies and procedures associated with operations
Deployment of new feature for vendors which reduced technical fail rate
Proactively working on vendor experience, with hands-on collaboration with BPO, operations team & other departments concluding VX
Reduced cash loss from Rs. 34/- per day to under Rs. 11/- per day
Marketing Officer
Managed operations between the organization and it\'s clients
Market analysis & planning for new and existing products
New Program developement
Advertisement of company\'s products
Event Management and Coordination with Partners
Joint Secretary
Organizing academic events
Organizing job and internship fairs
Assisting teachers in academics events
Advisory services to students in various activities
Representing University of Karachi at national and international forums
