o be part of a dynamic organization where I could offer my services, expertise & knowledge in a conducive, competitive and challenging work environment with prospects of future growth and learning.
I have been associated with the corporate sector since fall 2014, I've groomed as an individual from learning, work exposure & knowledge perspectives; My professional experience inculcated entrepreneurial, managerial & team building skills and helped me to further improve upon my peoples & inter-personal skills. With my experience of having worked in renowned organizations, I feel more confident & responsible towards accepting new challenges.
Specialties: Marketing & Sales Management, Customer Services, Business Development, Management, Planning & Strategy.
- Development of brand awareness and online Content.
- Develope relevant content to reach company\'s targeted Customer.
- Create ,Curate and manage all published content and directly reporting to HOD.
- Forecasting and dividing sales targets for all products/services at TCS Retail Centers.
- Conducting various compaigns for introducing and promoting TCS new products.
-Managing special projects including financial services, SME accounts, sentiments ,etc.
-Working on new ventures and Business Strategy documents and presentations.
-Analyzing market trends, conducting gap analysis and suggesting improvements in processes.
-Communicate with key account Customers, respond to queries in a timely manner and monitor customer reviews.
-Identifying and developing a target pipeline and aggressive market strategies for new and commercially viable/profitable ventures/customers.
-Leading the relevant team and assisting in achieving set targets and ensure the provision of exceptional customer care including conflict/query resolution.
-Preparing reports and status of all major activities by providing information and statistics.
-Managing and executing other projects and activities as assigned by the Supervisor from time to time.
My responsibilities and duties are;
Providing customers an efficient customers services.
• Deposit mobilization.
• Dealing with account opening process.
• Handling the cheque books, handling cheque books delivery, activation etc.
• Handling the other banking process like transfer of cheques, clearing etc
• Establishing a healthy relationship with clients to retain them.