Administration of DC, DNS, DHCP, FS on Windows Server 2019.
Deployment of VMware ESXi 8.0 for virtualization, networking and
storage infrastructure on Dell EMC Power Edge R740.
Maintaining network infrastructure including Servers, Storage, Routers,
Switches, Firewalls, CCTV, APs, ZKTeco, Printers, and Desktops.
Deploy and managing Load-balancing, Auto failover, Traffic Shaping,
and Bandwidth Control on FortiGate 201E and pfSense firewalls.
Manage Kaspersky Endpoint Security Cloud and surveillance system.
WD My Cloud Storage with assigning permissions to multiple users.
Arranging Video Conferences on Logitech Rally Plus via Zoom Pro.
Conducting Service Level Agreements (SLAs) on regular basis.
IT assets procurement and coordination with different vendors.
Created new forest, domain and implemented rights/permissions, and
Group Policy on users, computers, and organizational units (OUs).
Providing L1/L2/L3 support, and documentation of IT equipment.
System backups, inventory management, and IT audit processes.
Windows, Macintosh, Linux, IP Phones, Biometric devices, LAN/WAN.
Remotely IT support, Installing & testing new hardware at other sites.
Monthly report on performance metrics to senior management team.

Managing AD, DHCP, DNS, OUs, and Group Policy on Win Server 2016.
Setting up Servers, Routers, Desktops, Printers, Scanners, and Laptops.
Managed pfSense firewall, Load Balancer, and Ruckus Access Points.
Arranging Video Conferences on Huawei Idea Hub & Polycom.
Management of Access Points through Unifi & Ruckus Wifi Controllers.
ZKTeco devices for attendance and door access through RFID cards.
Troubleshooting of Win/Mac, LAN/WAN, software, and email issues.
24/7 IT support to Director’s residence, plant, and private farmhouses.
Inventory management and procurement of IT assets from market.
Monitoring of servers performance, storages, and power stability.
Updating virus protection software to keep organization’s data secure.
Collaborate with cross-functional teams and updated with new trends.

Basic Management of FortiGate 600F and pfSense firewalls.
Installation & troubleshooting of iMac and Windows 7/8/10/11.
Administration of Kaspersky End Point Security & Unifi Access Points.
Troubleshooting of IP Phones, LAN/WAN, printers, scanners, copiers.
Creation of AD user accounts & password resetting on WS 2012 R2.
Understanding of virtualization VMware, vSpher, vClient, ESXi 6.5.
Installation & troubleshooting of IP Phones for VOIP communications.
Understanding of TCP/IP, VLANs, DHCP, DNS, FTP, NAS/SAN, RAIDS, iMAP/POP3, OSI layers, SD-WAN, Trunking, and VPNs.
Monitoring of Youtube live streaming servers (OBS/Wirecast) for TV.
Installed 300+ IP Cameras at head-office and other bureau offices.
VIZ technical support for on-screen graphics and virtual studios.
Participated in the installation, configuration, post-installation daily operational tasks, and deployment at the launching of TV channel.
Technical support to NCR, PCR, MCR, and TX to maintain non-stop live transmission through satellite and digital platforms.
Technical support video-wall integrated with graphics in news studio.
Maintained IT assets inventory, and check all broadcast equipment.
Handled 50+ calls/emails per day to address user inquiries efficiently.

Installing, troubleshooting, and configuring client computer systems.  
LAN/WAN troubleshooting and coordination with relevant ISPs.  
Creating Active Directory users on Windows server 2012 R2.  
Installation of news management system, video playouts, and tickers.  
Support to broadcast equipment like routers, switches, and playouts.  
Understanding of TCP/IP, DHCP, DC, ADC, FS, and CCTV system.  
Responding to client IT support requests and software installations.  
Diagnosing of networking, software, and hardware issues of systems.  
Installation and troubleshooting of operating systems Win XP/7/8.  
Continuously monitoring and maintaining of computers and network.  
Installation of software, drivers, applications, printers, and scanners.  
Outlook email setup on smart phones, laptops, and computer systems.  
Mapping network drives, OS installation, and printer installation.  
Resolving internet issues, email issues, and login issues of clients.  
Installing trend micro anti-virus on computer systems, and laptops.  

Respond to IT support requests via phone, email or in-person.  
Diagnosing and troubleshooting of software and hardware issues.  
LAN/WAN troubleshooting, and monitor system performances.  
Lying of telephone & network cables and making RJ45 connectors.  
Downloading software, applications, and drivers for computers.  
Installation of windows XP/7, printers, and other network devices.  
Technical support to broadcast assets like video routers, playouts.  
Installation of software and applications on windows and iMac OSx.  
Learned new skills and performed other tasks assigned by supervisor.  
Monitoring of systems performance, and diagnosing of internet issues.