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خلاصہ
Experienced HR Professional with a demonstrated history of working in Human
resource, Administration and customer service departments. Skilled in most HR
functions, including recruitment and selection, compensation and benefits, Training
and HR Operations
تجربہ
Assistant Manager HR
Preparing monthly payroll of several projects of Kohistan Builders, Calculating salaries, allowances, overtime, bonuses, advances etc. working on several software including SAP, HRMS ERP, Microsoft excel. handling all queries relating to payroll and attendance. Managing leaves of employees, Medical reimbursments, preparing several reports as per management requirements. Also performing HR Operations.
Assistant Manager Payroll
Preparing monthly payroll of several projects of Bahria town Pvt Ltd, including maintenance, hospitals schools mess etc. Managing attendance software of Bahria town head office, handling all queries relating to payroll and attendance. Also preparing full and final settlements, loans, leaves of employees, preparing several reports as per management requirements.
Payroll Officer
HR Officer
Officer grade 1 Investigation and resolution unit
Providing solution, resolution and troubleshooting of different complaints escalated to IRU being end completer. Keeping follow up of complaints regarding their resolution with respective back end teams and departments, coordination with backend teams, departments, vendors for timely resolution and problem solving related to services and promotions, resolving backend support team issues of contact center, specially data and 3g services
Customer care representitive
Working on several software’s like Sieble, E-point , Nadra and others, handling both prepaid and Post paid customers with efficiency good interpersonal, communication and computer skill.
CCRs were given targets on all the new Mobilink packages and products launched. Responsible for convincing all calling in customers to try New service packages.
A-1 Assistant
Maintaining personal files of employees, Verifying their attendance, Data entry in ERP system, Time office data entry, Correspondence with different organizations. NJI, EOBI, ESSI Occasionally visiting banks from correspondence and issue resolution.
Trainee Junior Officer Administration
Handling Transport, Computer generated Vehicle reports, Correspondence with drivers, workshops, insurance companies and travel agents. Handling communication, correspondence with different cellular companies. In-charge stationary and medicines.
