خلاصہ

A professional software graduate having experience in web application development and quality assurance, interested to work with a leading and reputed organization where I can utilize my versatile skills and add demanded values to the organization.

پراجیکٹس

Sinoagr

تجربہ

کمپنی کا لوگو
Technical Support Engineer
Remote
اپریل ۲۰۱۷ - مئی ۲۰۲۰ | Montana, USA


I Provide the following services to the company

- Technical Support ( WP plugins, PayPal )
- Writer Documentations
- Do Product Testing, feature testing QA
- Write Bug / Test Reports and Detailed Issue / Feature Analysis
- UI UX design using Adobe XD
- Manage Help Desk and Configure Automations using JIRA service desk and Atlassian JIRA. Know FreshDesk and ZendDesk as well.

کمپنی کا لوگو
Tech Support Manager
Cridio Studio
اپریل ۲۰۱۷ - اپریل ۲۰۱۸ | Lahore, Pakistan

I Provide the following services to the company

- Technical Support ( WP Themes )
- Writer Documentations
- Do Product Testing, feature testing QA
- Write Bug / Test Reports and Detailed Issue / Feature Analysis
- Manage Help Desk

کمپنی کا لوگو
Jr Wordpress Developer
Chimp Solutions
دسمبر ۲۰۱۵ - دسمبر ۲۰۱٦ | Lahore, Pakistan

کمپنی کا لوگو
Wordpress Technical Support engineer
Chimp Solutions
مئی ۲۰۱۵ - دسمبر ۲۰۱۵ | Lahore, Pakistan

I Provide the following services to the company

- Technical Support ( WP Themes )
- Writer Documentations
- Do Product Testing, feature testing QA
- Write Bug / Test Reports and Detailed Issue / Feature Analysis
- Manage Help Desk
- Direct Client Dealing , requirement gathering and Project Management

کمپنی کا لوگو
Php Application Developer
PlagiarismCheckerx.com
جنوری ۲۰۱۵ - مئی ۲۰۱۵ | Lahore, Pakistan

Developed web scraping application to seo ranking.

تعلیم

Virtual University of Pakistan
بیچلرز, بیچلرز ان ٹیکنالوجی, BS Information technology‎
Data bases, programming and networking, Dot Net Web Programming
CGPA 2.4/4
2014
FBISE Islamabad
انٹرمیڈیٹ / اے لیول, , Faculty of Arts‎
Social Science
فی صد 41%
2009
F.G Boys Public School Sialkot
میٹرک / او لیول, , Matriculation in Science‎
Science
فی صد 68%
2006

پیشہ ورانہ مہارتیں

ماہر Empathy
ماہر Client Support Services
متوسط Conservation Awareness
متوسط CSS3
ماہر Customer Centrist
ماہر Customer Service Operations
ماہر Customer Support Operations
ماہر Data Management
ماہر Good Oral & Written English
متوسط Lab Knowldge
متوسط Medical Gasses
متوسط nalytical Skills
ماہر Operations Responsibility
متوسط People Oriented
متوسط Phamrmacy
ابتدائی Quality Assurance
ابتدائی Quality Control
ماہر Remote Troubleshooting
ماہر Social Media Stratgies
متوسط SQA
متوسط WP CLI

زبانیں

ماہر انگریزی
ماہر اردو

Mansoor آپکے جاننے والے

Syed Rehan Azam
Platinium Communitions Pvt. Ltd
Ryma Hashmi
Connected Pakistan
Suleman Salman Shabbir
Software DotNet