خلاصہ

Summary

An analytical, ambitious, self-motivated, and dependable information technology professional, with broad-based expertise in application development, system analysis, and trouble shooting skills. Additional skills include data migration, implementation, integration, and end user support. Communicate well internally and externally to ensure smooth operations with the least amount of down time across the organization.

Systems Analysis Deployment and Implementation
Project Management System Architecture Design
Performance and Productivity
Planning Reporting


EDUCATION
University of Science Technology Bannu (Pakistan) Master Degree in Computer Science 2011

Gomal University DI Khan Pakistan Bachelor Degree in Computer Science 2008
Al Arsh computer Center Bannu Pakistan One year Short Course Computer
Diploma in Computer 1999
Govt Collage of Peshawar (Pakistan) Diploma of Associate Engineer (Civil) 2010

6 month electrician diploma in Skills development council Peshawar (Pakistan) 2000
6 month AutoCAD diplomas in Human Bright Organization Kohat (Pakistan) 2011
One year diploma Health Safety Engineering Technical Board Peshawar (Pakistan) 2013
Languages
English, Urdu, Pashto, Punjabi



PROFESSIONAL EXPERIENCE
IT Officer
Pakistan Customs (Fadrel Board of Revenue) 02/2009 Till Date
Provides basic technical support on relevant hardware and software systems applications in assigned area,
Installs application systems software and hardware according to specifications.
Provides basic support in the implementation and maintenance of customized application software systems works with senior IT staff on testing prototype application software based on detailed instructions installs and maintains software systems.
Supports senior staff in the creation and maintenance of application software within Lotus Notes, Microsoft and web-based architectures, etc. assists in the preparation of technical and user documentation, as well as in the production of training materials.
Provides support on software development matters, including security, data integrity and recovery assists with needs assessment for new systems (including modifications to existing systems) performs ongoing reviews with users and developers and responds to requirements requests, implements, provides operational support and maintains various applications,
Conducts research on new technologies as requested keeps abreast of developments in the field assists in testing and evaluating new products and technologies.
Performs other related duties as required
Manage vendor relationship including software, hardware and IT consultants,
Mentor and lead other staff that requires training and guidance.

Pakistan Customs (Fadrel Board of Revenue) 04/2006 01/2009
PC Support Officer

Install, administer, and provide operational support for Microsoft operating systems and various Microsoft Office application programs,
Active directory (Setup new user, ticket system),
configuring and using Symantec Ghost, and supported several in-house developed applications,
Assist and resolve VPN ,
Provide Infrastructure maintenance,
Review and analysis new software packages,
PC network administrator as needed.




Data Processing Executive in Pakistan Revenue Automation Ltd (Under FBR Pakistan)
04/2004 -4/2006
Design and maintain network Infrastructure for small to mid-size organization,
PC upgrades, installing and replacing motherboards, network interface cards, and PC operating systems,
Install and configure personal computer hardware and software,
Configure, install, and support / troubleshoot PCs,
Assist in the development of remote access to the office network procedure and policy,
Acted as a backup to the network administrator as needed.

Instructor of Al Khedmat Computer Center 1998 1999

Run hands-on, entry-level technical hardware repair and troubleshooting workshop for aspiring technicians.
Install and configure personal computer hardware and software,
Install, administer, and provide operational support for Microsoft 95, 98, NT, 2000 operating.


TECHNICAL SKILLS

DOS, WINDOWS, and, intranet, Active directly, WAN, WLAN, ATM, Frame Relay, TCP/IP, DNS/DHCP, VoIP, Ethernet, VPN, token ring, LAN/WAN networking technology, Wireless Technologies and Solutions.
Connectivity Hardware, Exchange Server Blade Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500.
Network Technologies Frame-relay, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Ring, VTP, SNMP, SMTP, TCP, Static Routing, Stub Routing, VLAN Trunking,
Monitoring Tools Wire shark, Open view, IP Address monitoring, VMware,
Enterprise Applications Windows Server 2000/2003/2008, Windows 2000/XP/7, Active Directory, Exchange server 2003/2010, SharePoint, Novell NetWare.