Data Center Engineering:
Optimizing the current infrastructure of Data Center to meet TIA-942 Standards.
Maximizing the Data Center space and racks Utilization.
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Data Center Operations:
Ensuring that Data Center SOPs are followed in day to day operations.
Ensuring that TT summaries are published on board on daily, weekly & monthly basis.
Level 1 & 2 IT & Power support to all DC emergencies & operational queries.
Aligning contractors & vendors for PMs, faults & emergency queries.
Supervising Preventive Maintenance of Air-cons, FSS, Gen-sets, and UPS.
Ensuring that the Service Level Agreements (SLAs) are being followed accordingly.
Ensuring that relevant DC environmental parameters are maintained as per standards. (Relative humidity, ambient temperature).
Ensuring the proper functioning of environmental equipment (Cooling systems, Humidifiers and Air Purifiers).
-Data Center Support:
Ethernet cables for Data Center according to standards of TIA-942.
Providing power feeds, earth, groundings & internet connectivity to the installed racks.
Provisioning of power sources (AC/DC), Fire Suppression Systems, VESDA, UPS, Gensets, HVACs, Air Purifiers, Humidifiers, CRACs, CRAHs
Monitoring & maintaining entire Data Center IT & Power Network as per standards of TIA-942.
Installation, mounting & dismantling of Telecom & IT equipment (including PDUs, Breaker Panels, DWDM, SDH, ODF, Servers, SANs, Firewalls, Switches & Routers).
CCTV recordings and Environmental control systems.

-Remote Hand Support:
Providing 24/7 technical & managerial support to internal & external customers co-located in Data Centers.
Level-1 support to external customers and Level-1 & 2 support to internal customers for all Remote Hands Support activities.