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خلاصہ
Professional experience of more than five years in educational (Warehousing), petroleum (Planning), textile (production) and retail (Apparel & fashion) sectors in Pakistan (Lahore & Karachi)
My areas of professional experience were Retail operations, retail expansion, Customer Services training & development, and supply chain management (Inventory management & production planning).
I had an educational background of supply chain management and financial management during business studies.
During my education and professional career, I have built my people's management, data analysis, reporting, ERP (SAP & Retail Pro) systems understanding, leadership, decision making, Recruitment and managerial skills and abilities.
پراجیکٹس
تجربہ
Territory Manager
Responsibilities:
Responsible for Retail Operations, Customer Services & Business growth in south region (Karachi, Hyderabad & Quetta).
Impact:
>Store operations performance improved significantly by closely observing every store activity and then coaching & implementing the best possible solution.
>Customer services significantly improved by training and development.
>Visual Merchandising reviewed and developed.
>Recruited right people and train to make them good fit for the company.
>Sales Growth =40 % (Approximately.)
>UPT (Units Per Transaction) = 30% (Approximately)
>ATV (Average Transactions Value: 30% (Approximately)
Awards:
Supported in Customer Services program development. Leading this program Nationwide.
Developed and implemented Store performance Dashboard.
Presented potential new store locations proposals for growth in south region.
Retail Coordinator
Responsibilities:
Responsible for coordination in order to ensure smooth operations delivery, sales & services, and
business growth of company.
Impact:
Developed daily, weekly and monthly reports & tasks monitoring mechanism.
Developed and implemented stores operations monitoring via live video call mechanism.
Developed and implanted the Inventory Review and inter shop transfer mechanism.
Developed material for coaching product knowledge to store staff.
Developed scripts in Urdu for store staff to enhance customer services.
Developed area managers visit plan monitoring mechanism.
Awards:
Promoted as Territory Manager South Region.
Appointed to lead company first new store opening operations in Karachi.
Appointed to lead two company exhibition in Karachi.
Appointed to work Temporarily as Area Manager of North Region.
Appointed to Lead Customer services program development and implementation nationwide.
Volunteer In Service (VIS)
Worked at social welfare department and supported in free medicine and lab tests facility delivery to deserving patients.
Supply Chain Executive
Responsibilities:
Worked at Production planning control department. Responsible for order completion by taking follow-up from relevant departments.
Awards:
Developed daily status update mechanism.
Internee
Worked at Corporate Planning department. Submitted the assigned tasks to prepare report on performance data of all the assets (oil and gas extraction locations) of company.
Officer Stores
Responsibilities:
Responsible for store operations, material inventory management, and material demand generation.
Awards:
Implemented FIFO system, Physical stock category wise placement in store. Support in implementation of SAP – MM module in the stores.
