خلاصہ

• Background in HR, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
• Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.
• Experienced with a demonstrated history of working in the services industry as well as airlines/aviation industry. Skilled in Business Planning, Sales, Market Research, and Management.

پراجیکٹس

HCM software training
Road Show
New Year Event
Sporta Gala

تجربہ

کمپنی کا لوگو
HR manager
orient rental modaraba
دسمبر ۲۰۱۸ - جون ۲۰۲۰ | Karachi, Pakistan

To proactively support the development and implementation of the Human Resource Management framework of the company. To oversee all HR Functions and Operations.
Oversee daily operations of the HR department including areas of Recruitment and Employee Relations.
Recommend and implement departmental and organizational policies.
Develop and maintain the work structure by updating job requirements and job descriptions & KPIs for all positions.
Advise departmental management on pay issue and employee relations issues; respond to personnel problems, issues and special requests and to facilitate personnel actions.
Ensure legal compliance throughout human resource management.
Provide guidance on selection and placement of employees; screen and interview candidates for different positions.
Advise and assist management and staff in the handling of employee relations issues, complaints and/or grievances and determination of appropriate disciplinary actions.
Design and supervise annual and mid-year performance appraisal.
Ensuring organization-wide adequate and proper continuity planning
Monitor daily operations to ensure efficiency maximization
Plan employee engagement events and motivational activities.
Facilitate employee by Health Insurance / Group Insurance and Life insurance.
Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management;
Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.

کمپنی کا لوگو
Asst. Manager HR
Shaheen Air
ستمبر ۲۰۱۳ - نومبر ۲۰۱۸ | Karachi, Pakistan

Asst. Manager HR , October-2014 to Present Worked with senior management to create HR policies and procedures recruit employees create group benefits databases and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records administer benefits enrollment and programs and handle HR issues. To prepare employee manual of Company policies and benefits information. Implemented Attendance & Punctuality module to all network of SAI. Modify and update job descriptions manual across all levels. Shadowed and interviewed employees to construct an accurate picture of the duties and skills required for each position. To Conduct and organize staff training sessions, workshops and activities for new system implementation Human Capital Management System. Manage and handle all operating activities of hiring and employment related inquiries. To contribute as an effective member of the Recruitment and Selection team and ensure that policies and procedures relating to recruitment are observed. Contribute to the development of strategies that will help to achieve the companys core objectives. To prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records for both present and Ex-employees. To manage all operational activities including posting, promotions and disciplinary cases of employees To manage all HR operational activities.

کمپنی کا لوگو
Client Service Executive
Eralinker Services
اپریل ۲۰۱۳ - ستمبر ۲۰۱۳ | Karachi, Pakistan

To plan and develop activation campaigns based on client briefs and objectives
Deployment Plan for the activation including cities and number of estimated contacts (customers tapped)
Keep a daily tracking report for the campaign once it is on ground
Liaising with the Client during execution phase for reporting and troubleshooting
Stock handling

کمپنی کا لوگو
Asst. Cordinator Sales & Marketing
Channel Tek
جولائی ۲۰۱۲ - فروری ۲۰۱۳ | Karachi, Pakistan

Follow up of tender from Channel Tek North and Lahore
Follow up equipments coming in Service Center for repair and service from locations and
Customers
Response to international clients through emails
Making Agenda and Minutes
Manage Travel Desk from Office
Manage Association work
Mange detail of major projects

کمپنی کا لوگو
Asst. Admin & Accounts
Channel Tek
جنوری ۲۰۰٦ - مارچ ۲۰۰۷ | Karachi, Pakistan

Making Sales Invoices
Making Sales delivery Challans
Maintains Prices of the Equipments
Maintain stock Report.
Maintains Cost of the Equipments
Making Cheque
Making Deposit Slips

کمپنی کا لوگو
Customer Relation Officer
Telenor Pakistan
جولائی ۲۰۰۵ - دسمبر ۲۰۰۵ | Karachi, Pakistan

Deliver personalized service to customers on various product, offers ad services inquiries in an effective and efficient manner.
Understand customer needs and provide appropriate solution and attention.
Identify cross-sell opportunities during customer interaction.
Consistently deliver quality services to customer to achieve total customer satisfaction.
Solicit customer feedback and identify problem trend for improvement action.
Assisting customer with their inquiries, escalate/re-direct problems when appropriate.

تعلیم

PIQC- Institute of Quality
ڈپلوما, ‎
Certified Human Resource Professional(CHRP)
مکمل
2019
University of Karachi
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Human Resource
CGPA 3.7/4
2016

پیشہ ورانہ مہارتیں

ماہر Admin Task Planning
ماہر Benefits Administrator
ماہر BGM / DME
ماہر Conservation Awareness
ماہر Critical Thinking
متوسط Data Analytics
ماہر Employee Engagement
ماہر Employee Grievances
ماہر Employee Handbook & policies
ماہر Employee Relations Management
متوسط Employment Law Knowledge
ماہر Handling Assignments
ماہر HR Analytics
ماہر HR Strategies
ماہر Human Resource Management
ماہر Interviewing expertise
ماہر Job Descriptions
ماہر Manager Coaching and Training
ماہر Onboarding Management
متوسط Payroll
ماہر People Management
ماہر Reasoning
ماہر Record Keeping
ماہر Restful APIs
ماہر Restful APIs
ماہر Staff Services Management
ماہر Staffing and Recruiting
ماہر Sterilization Procedure
ماہر Team Building
ماہر Troubleshooting Skills
ماہر قيادة سياسات الموارد البشرية

زبانیں

ماہر انگریزی

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