خلاصہ

Highly results-oriented and intelligent professional with 8 years of extensive background in Customer Care, including 4 years of specialized experience in digital banking at United Bank Limited. As an Assistant Manager, I execute my responsibilities with confidence, actively seeking guidance from senior colleagues when needed. With a strong work ethic and professional commitment, I possess the ability to take initiative and adapt to complex working situations. A team player with exceptional interpersonal and communication skills, I bring forth innovative ideas and expertise to drive improvements in the digital banking and customer service department. Eager to revamp operations and surpass higher goals. Open to relocation for career advancement.

پراجیکٹس

Roshan Digital Account - Digital Banking for Overseas Pakistanis.

تجربہ

کمپنی کا لوگو
Assistant Manager Portfolio Digital Banking
United Bank Limited (UBL)
جولائی ۲۰۲۲ - موجودہ | Islamabad, Pakistan

To manage and lead the team of relationship managers (RMs) to run all operations smoothly, meet best services level and achieve daily Sales target. Examining and responding all AML related queries raised by department. Arrange to conduct CDD and EDD of customers when needed. Maintain MIS reports as well.

تعلیم

University of the Punjab
بیچلرز, , Bachelors in Commerce‎
News
فی صد 62%
2011

پیشہ ورانہ مہارتیں

ماہر Client Relationship
ماہر Customer Care and Relationship managemen
ماہر Fast Learner
متوسط Fluent in English
ماہر Project Team Management
ماہر Sales
ماہر Transaction Monitoring

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

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