• Delivered different training programs to train and develop skills of the staff on client / business development, customer retention and satisfaction, motivational sales, team building, products / services pricing and packages. • Internal departmental coordination’s & Complete work to agreed time scales. • Working proactively with management, channel sales team peers and marketing to coordinate effective product launches and product promotions. • Retained SME, SOHO Retail & Residential customer

Successfully handled out-door sales teams and generated assigned revenue streams, with direct reporting to Regional Sales Head.
Performed tasks relating to setting team goals, assigning targets and making strategies to achieve the given targets.
Delivered different training programs to train and develop skills of the staff on client / business development, customer retention and satisfaction, motivational sales, team building, products / services pricing and packages.

Managed out-door / in-door sales and telemarketing teams, helped in developing companies social media campaigns and marketing strategies.
Introduced new KPIs for improved customer experience and response time via calls and emails.
Implementation of incentive plan for Indoor Sales Team that resulted in 10 times increase in Lead Generation and sales closing.
Developed a learning environment for team members by engaging each member in biweekly ad monthly review meetings.
Identified, developed and trained my successor who eventually was able to handle all tasks of indoor team with complete responsibility and dedication.etc

Directly doing individual sales and work as a team player

Marketing