خلاصہ

Dear Hiring Manager,


I am an accomplished administrative professional with a Master of Business Administration MBA in Marketing. Also, get an award of fast food restaurant management diploma from the skills development council govt of Pakistan.


My accomplishments and qualifications are further detailed in my CV. I have provided high-level support in a variety of industries and across multiple functional areas.


I love exploring new markets, networking & connecting with people. In exchange, I offer exceptional attention to detail, highly developed communication skills, and a talent for managing complex projects with a demonstrated ability to priorities and multitask.


I welcome the opportunity to meet with you and discuss the value that I can bring to your organization.


Kind Regards,


Munawar Hussain Shah


MBA Marketing


تجربہ

کمپنی کا لوگو
Property consultant
Self Employed
ستمبر ۲۰۲۰ - موجودہ | Bahawalpur, Pakistan

Connecting people to property for buy sell rent lease in Bahawalpur and other areas of Pakistan and abroad.
I hope to have the opportunity to assist you and your friends and family if you refer me as a property consultant. My aim is to guide people with honesty.

کمپنی کا لوگو
Master Trainer - Marketing & Training Officer - MTO
Character Education Foundation
اگست ۲۰۱۹ - اگست ۲۰۲۰ | Lodhran, Pakistan

Job Purpose-

The purpose of the job is to deliver the trainings of CEF-Quran Curriculum to the teachers of Private and Government schools in a district lodhran. Ensuring the teaching quality and effectiveness of teaching practices on schools.

Duties & Responsibilities-

Traning Need analysis conducting Teacher trainings
classroom Observation and teaching Quality audits record keeping of Traning Cources/activities coordinating with sales, Regional team for trainings use of IT tools i-e Ms Office (Word, Excel,Powerpoint), emails help in Sales maximization implementation of CEF Quran Syllabus. Doing Marketing of Fahmul Quran and Tajved ul Quran Course Books to schools. Giving guidelines and support and training to schools teacher and owners director.

کمپنی کا لوگو
Territory Sales Officer - TSO
SS Traders Bahawalpur
مئی ۲۰۱۷ - جولائی ۲۰۱۹ | Bahawalpur, Pakistan

Selling spices, juices and biscuits cookies and tea to retailers and wholesale customers
Also making recovery on time with good execution. managing sales marketing team of delivery and order booker.

کمپنی کا لوگو
Enterprise Sales Executive - SME Commercial
Du Telecom
جنوری ۲۰۱۵ - فروری ۲۰۱۷ | Abu Dhabi, United Arab Emirates

Main job Tasks & Responsibilities as an Enterprise Key Account Executive – SME Commercial:
• Establish, maintain and develop the company’s presence in the corporate sector to generate new business and retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction.
Sales Management:
• Seeking new business ventures; identifying competitive edge and developing customize solutions for SMB Corporate Sector
• Bringing revenue generating customers on board
• Generating more sales from the existing client and ensuring their confidence level remain intact to make them stay on board by giving them quality customer services
Selling and achieving set targets of: - Prepaid – Postpaid - Enterprise Solutions – MNP - VAS (value-added service) - Internet Devices
New Business Development:
• Meeting monthly sales targets as approved by Management
• Exploring and driving new growth venues through existing client base
• Timely identification of problems and duly managing customer service establishments that leads to new referrals and fresh activation
Revenue:
• Revenue assurance as per management assigned targets
• Taking steps to enhance the existing client age revenue as well as from prospective clients
Customer Retention/Churn:
• To keep a regular track of corporate activation / disconnections and the reason for the above
• Formulate (strategies) tactics for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing or any other issues while that may cause customer dissatisfaction.

کمپنی کا لوگو
Senior Insurance Consultant
Oman Insurance Company
جنوری ۲۰۱۴ - دسمبر ۲۰۱۴ | Dubai, United Arab Emirates

Main job Tasks & Responsibilities:
·          Sell life and general insurance policies to businesses and individuals on behalf of OIC, including Protection families, Investment plans, saving plans, Medical, Accidental Insurance, Mort Pro Insurance, Car Insurance.
·          Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
·         Monitor all policies and assist to make all required changes to same and ensure achievement of all sales objectives.
·         Provide required assistance to all inbound call center and resolve all customer queries for product coverage and policies.
·         Monitor all renewal processes in compliance to travel accident policies and prepare reports for all liability claims.
·         Develop all documents for policy and contract files and provide technical support to all department procedures.
·         Assist to resolve all insurance claims within required timeframe and corporate compliance requirements.
·         Ensure adherence to all customer service standards and ensure implementation of safety practices.

کمپنی کا لوگو
Manager - Restaurant Operation, Sales & Marketing
AFC Pakistan
جولائی ۲۰۰۴ - اگست ۲۰۱۳ | Multan, Pakistan

Main job Tasks & Responsibilities at Following outlets of AFC Multan - Lahore - Sarghodha - Rawalpindi Pakistan.
• It also includes in my activities as a business managers within fast food restaurant business sector, including overseeing: finance- human resources – marketing – quality assurance operations – sales – Event management – Advertising & Promotions.
• Responsible for maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
• Operational management: Organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security. Providing complete support in retail sales promotions and marketing management.
• Financial management: Planning and working to budgets, maximizing profits & achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls.
• People management: Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and Rota’s.
• Working to ensure standards of hygiene are maintained and the restaurant complies with health and safety regulations & ensuring high standards of customer service are maintained.
• Reporting to and attending regular meetings with owner & Establishing relationships with the local community and undertaking activities that comply with the company corporate social responsibility programmers.
• Creating Quality Assurance programs and activities
• monitors the continuous quality improvement of products and processes
• develops and implements sampling & testing (physical, microbial) procedures for finished products and incoming raw materials

Award Achievements:
• Diploma in Fast food Management) awarded by skill development council Govt. of Pakistan.
• Pride of performance Award as a manager Restaurant Operation sales and marketing from AFC Rwp

کمپنی کا لوگو
Team Member Customer Relations Officer
KFC Pakistan
مارچ ۲۰۰۳ - جولائی ۲۰۰۴ | Lahore, Pakistan

Main job Tasks & Responsibilities:
• Prepare/store/pack food items/serve/deliver company products according to company policy and procedures, and in an efficient, friendly and courteous manner reflecting the HWWT principles
• Demonstrates Positive Energy by handling customer complaints on the spot using L.A.S.T. Refers serious/difficult customer complaints to the Manager on duty immediately.
• Complies with all company policies in retail department and procedures as contained in the CHAMPS Standards Library (CSL) & other duties as required by the Manager.
• Brand Ambassador to reinforce KFC commitment to KFC guests by creating an atmosphere of hospitality where the guests feel special. Managing get together, school visits and birthday parties at restaurants was core responsibilities.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing, Marketing (Brand Management, Consumer Behavior), Marketing and Financial Management
CGPA 2.4/4
2012
Islamia University
بیچلرز, بیچلرز ان آرٹس, B.A‎
Economics - Journalism
فی صد 52%
2009
BISE Bahawalpur
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان جنرل سائنس, F.A General Science‎
Statistics- Mathematics- Health And Physical Education
فی صد 52%
2002
BISE Bahawalpur
میٹرک / او لیول, سائنس, Matric In Science‎
Physics Chemistry Biology Math
فی صد 67%
1998

پیشہ ورانہ مہارتیں

ماہر Adminstration Knowledge
ماہر Analytical Skills and
ماہر Assignments Handling
ماہر Attention to Detail
ماہر B2B Business Development
ماہر B2B Marketing Strategy
ماہر Branch Administration
ماہر Business Growth Strategies
ماہر Client Attraction
ماہر Collections Handling
ماہر Commercial Business
ماہر Commercial Planning
ماہر Communication Skills
ماہر Coordination Abilities
ماہر Credit Collection Recovery
ابتدائی Customer Support Operations
ماہر Data Collection
ماہر Detailing Skills
ماہر Distribution Analysis
ماہر Enterprise Sales
ماہر Facebook Handling
ماہر Fluent In English
ماہر Food Knowledge
ماہر Funds Management
ماہر Health Management
ماہر Hiring Team Building
ماہر Identifying Sales Opportunities
ابتدائی Internet Browsing
ماہر Key Account Management
ماہر Maintained high standards of customer
ماہر Managerial Skills
ماہر Marketing
ماہر Marketing Fulfillment
ماہر Marketing Management
ابتدائی Microsoft Outlook
ابتدائی Microsoft Word
ماہر On Call Support
ماہر Operations Responisibilities
ماہر Operations Responsibilities
ماہر Oral Communication Skills
ماہر Outdoor Sales
ماہر Outstanding interpersonal communication skills
ماہر Plans Strategically
متوسط Real Estate Business Development
ماہر Relationship Building
ماہر Report Writing
ماہر Retail Sales
ماہر Retail Sales Knowledge
ماہر Sales
ابتدائی Sales Advertising

زبانیں

ابتدائی عربی
ماہر پنجابی
ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

مزید دیکھیے

Munawar آپکے جاننے والے

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