خلاصہ

To work with most competent, highly qualified and professional team in challenging Vicinity.
To achieve opportunity for learning and career development path.
To work in a multinational company where I can utilize my professional skills for company good will.

پراجیکٹس

B2B verification Project

تجربہ

کمپنی کا لوگو
Branch Manager
Daraz.pk
جون ۲۰۱۸ - موجودہ | Lahore, Pakistan

To handle branch operational inside & outside tasks, achieve the given targets within TAT , provide trainings to vendors and guide the business onboarding process and requirements.

کمپنی کا لوگو
Process Management Executive
JAZZ
اگست ۲۰۱۴ - مارچ ۲۰۱۸ | Lahore, Pakistan

Analysis of different tasks performed by internal teams

Problem solving cases and provide resolution of queries

To investigate quality of service complaints by customers

To deliver newly launched products information to different teams

Update refresher sessions in portal on daily basis

Conduct trainings for new hires to train them for their new roll. The training also includes deep rooted product mechanics and its functionality so same could be guided to the customer for product selling and generating higher revenue

Responsible for implementing polices and SOP’s in day to day operations in a Standardized way for various teams working within the department

Designing end to end Product and Service delivery design providing them with the operational check-lists to ensure service standard and quality deliverance

تعلیم

Al-Khair University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Management Sciences (Executive)
فی صد 80%
2013
University of the Punjab
بیچلرز, , B.Sc‎
فی صد 48%
2010
Federal Board
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Engineering‎
فی صد 54%
2007
Federal Board
میٹرک / او لیول, , Matric in Science‎
فی صد 60%
2005

پیشہ ورانہ مہارتیں

ماہر Handling Assignments

زبانیں

ماہر پنجابی
ماہر پشتو
ماہر انگریزی
ماہر اردو

Umar آپکے جاننے والے

Ayesha Yousaf
Askari Bank Ltd