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خلاصہ
A highly-motivated MBA qualified equipped with strong analytical/problem solving skills, organized and having a disciplined approach towards work planning. A hard-working individual, demonstrating enthusiasm and showing initiative whilst working under pressure. A polite, flexible and organized person, who understands the need for delivering a consistent high level of service to exceed client needs and expectations, essential for the future of the business.
Presently looking for a challenging opportunity within the banking and finance industry that offers long term career prospects as well as further learning and development opportunities.
پراجیکٹس
تجربہ
Marketing and sales manager
Senior Executive
Projects in which i served:
Executive Passport Office (05/2018 to Present )
Pakistan Elections 2018 (07/2018 (One-off project)
Ministry of interior Arms License (05/2017 to 04/2018)
Punjab Arm License Project (03/2015 to 04/2017)
Responsibilities:
Passports application (Current role):
• Conducting an interview with applicants at the initial stage of the application ensuring they don’t already own a passport/previous passport is not blacklisted or on ECL (Exit Control List). These checks are carried out on FIA portal (The Federal Investigation Agency)
• Accepting the relevant fees in accordance with applicants desired service
• Take applicant’s photo, biometric and match their details against records held by NADRA
• Staying vigilant during the application process to ensure fraud/deception is not taking place
• Dealing with Head Office located in Islamabad for certain applications
• Providing customer service in a professional manner.
Achievements and developments:
• Obtained professional certification in Microsoft Office which allowed me to get comfortable with completing my tasks at work
• Having worked in NADRA for the past number of years where I have had to deal with number of applicants on daily basis has enabled me to work effectively under pressure and it has significantly improved my interpersonal skills
• Being involved in server backup and other IT tasks had given me a better understanding of computer systems
• When communicating with applicants/clients I take an “authenticity” approach which enables me to better understand people’s needs and build up a professional relationship
• Having had to manage the office in the absence of senior management I have gained management skills and learnt to delegate tasks to staff available
Bookkeeper and payroll assistant for UK based clients
Responsibilities:
Payroll:
• Running monthly and weekly payroll for just over 100 clients with a turnover ranging between £0.1m to £3 million.
• Getting figures from clients and sending them monthly/weekly summaries from Payroll Manager Moneysoft 100 (Payroll software) for approval, once approval received sending them payslips and submitting RTI (Real time information) to HMRC (Tax authority).
• Sending P30 (Tax liability summary) to clients with payment instructions.
• Saving all documents in the folders and updating Tax Calc (Task management software).
Bookkeeping:
• Obtaining bank statements from clients and preparing bank analysis on excel spreadsheet for VAT/Annual Accounts preparation.
• Noting down any missing transactions/queries to discuss with client.
• Sending bank analysis to Manager after completion and making them aware of any uncategorized transactions.
