خلاصہ

I am hard worker.
worked for the best call center in Pakistan.
TRG (The Resources Group) company , IBEX Global company part of TRG.
where our responsibilities are to be punctual, hard worker, challenger, customer support officer, and email coordination with Clients.
we provide technical support to our customers.
Expert in MS Office, Word, Power Point, Excel, Outlook .
Some time participated for volunteers in different programs and functions.

it was the great time with TRG and IBEX Global.

تجربہ

کمپنی کا لوگو
Senior Data Analyst
ibex
جنوری ۲۰۱۹ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
MIS supervisor
IBEX
فروری ۲۰۱۷ - موجودہ | Lahore, Pakistan

Supervisor

کمپنی کا لوگو
Data Support Executive
IBEX
ستمبر ۲۰۱۵ - موجودہ | Lahore, Pakistan

working with MIS department from Sep 2015,
building Dashboard and reports on Excel.
using raw data and converting it into useful information for decision making.
support to other departments for achieving the company's goal.
works with other department, HR, T&D, WFM, Operations, Quality team.
vast experience of Customer Support, Handling with customers and client.
team player, i have ability to work with diversified people and environment.

کمپنی کا لوگو
CSR
TRG Customer Soultions
ستمبر ۲۰۱۲ - موجودہ | Lahore, Pakistan

Works with Careem project
Supporting Captains and Customers on later booking
Taking follow up on all later booking till customer get his car

تعلیم

Institute of Business Administration (IBA)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing
CGPA 3.44/4
2021
National Collage of Business Administrator and Economics
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA hons‎
Finance and Banking
2018

پیشہ ورانہ مہارتیں

متوسط Account Management =
ماہر Analysis
متوسط Analytic Reporting
متوسط Assignments Handling
متوسط BI portal
متوسط BI Tool
متوسط Clienmt Dealing
ماہر Conservation Awareness
ماہر interper
متوسط KPI Dashboards
متوسط KPI Reports
ماہر Microsoft Outlook
ابتدائی MS A
متوسط MS Excel Dashboards
متوسط Outstanding Time Management
ماہر بناء العملاء

زبانیں

ماہر اردو
ماہر انگریزی