• Exporting data to MS Excel and Word for periodic and exception reporting: creating various types of graphs and summaries.
• Interacting and communicating with colleagues as required for routine and ad hoc tasks to achieve objectives effectively.
• Attending regular team meetings and participating in project discussions.
• Producing daily, weekly and monthly reports – customer purchases volume of each product, sales consultant performance, product ranking and factories ranking.
• Creating special reports in custom spreadsheet with pivot tables for more than 130 customer’s data and few names are mentioned below;
o Shelby Group International, In, Banom SPRL, Bob Dale Gloves & Imports Ltd., McCordick Glove & SAFETY INC., Superior Glove Works Ltd. Bunzl Brands & Operations P/L, Kimberly-Clark Global Sales, L, West Chester Holdings, Inc., Arbill Industries Inc. DBA Arb, Wells Lamont-Industry Group, Grainger, Global Gloves & Safety Mfg. Inc., Stauffer Glove & Safety.
• Create Sales Orders (Export orders, Service orders and follow up of the inquiries or claims of the customers). Create Selling Prices and their changes. Working on Sales order report for sales analysis regards.
• Open, Lock, Confirm, and Unconfirmed and hold orders summary.
• Participated in activities including meetings, conferences and seminars.
• Prepare data for inputting into databases, Input data in an accurate and efficient manner.
• Verify accuracy of information prior to keying, corroborate data accuracy after performing data entry procedures.

• Track key metrics such as sales pipeline and monthly results to help business leads interpret how sales team is tracking against goals
• Formulate quarterly branch sales action planning.
• Coordinate sales action planning for new product launches and report on results.
• Prepare data for inputting into SQL database, Input data in an accurate and efficient manner.
• Performed complex analysis such as trend analysis what- if analysis and forecasting.
• Verify accuracy of information prior to keying corroborate data accuracy after performing data entry procedures.
• Update records and information in the database, Compile statistical data for analysis purposes.
• Compare entered data with the source documents, Process forms as directed.

Working in Call Center – Customer Support Officer:
•Oracle's Siebel CRM Operator.
•Greet transfer and hold calls, Build rapport, listen, clarify and manage conversational flow.
•Manage upset customers, conflicts and challenging situations.
•Deliver outstanding service, exceed expectations and build long-term loyalty.
•Work in teams and in a self-directed environment.

• Create reports from using different SQL data of different departments (Grey, Dyeing, Printing, Finishing and Folding) for taking preventive action plans.
• 1-Hold Report, 2-Random inspection report, 3-Initial cutting report, 4-A2 & B analysis report, 5-Stitching complaints,
6-Dash Board of all department.
• Also create 3 months’ analysis for above mention reports of closing data.

MIS Coordinator:
• System Support, LAN, WAN, Printers, Scanners, Switches, Software (Accounts software backup).
Export & Import documentation & online GD Filling:
• PACCS online Custom, E-Filing FBR online Custom, Invoice & Packing list, B/L Format for Master B/L, Export bank documents, Goods Declaration Preparation System, Import Invoices & Bills, Required Letters for Import Clearance.

Branch MIS Coordinator:
•Maintain reports and assist to SM (Sales Manager)
•Daily logins sheet, RCC logins & MBO/RO Disburse report, CIB (Central Investigation Board) check, Product information (Gold loan, House loan, Business loan and Salary loan), MBO/RO Disburse report, Loan wear (Customer Information File), Customer dealing and providing MBO/RO leads for business.
•Maintain reports and assist to RM (Relation manager)
•Daily RO (Relationship Officer) activity sheet, Recovery positions updates and follow up, Work as TDMS (Tameer Depth Management System), RMS (Reports Management System) operator.
•Maintain reports and assist to BM (Branch manager) & OM (Operation manager)
Branch disbursal files and data keeping, CIF (Customer Information File) and Customer profile update. ”CSO (Customer Service Officer) backup support”, Branch and Sales center stationery record.