• MS Word, Excel and Power Point Trainings
• Windows Server Installation & Troubleshooting
• Active Directory Installation & Troubleshooting
• Database Backup, Restore
• Linux(Red Hat) Troubleshooting
• Network Configuration & Troubleshooting
• CCTV Cameras Installation & Troubleshooting
• Telephone Exchange Control
• PC Installation and Troubleshooting.
• Website Updating
• ERP Training and Maintenance

• Prepare 2G,3G,4G Reports on Nemo Analyzer.
• Drive test analysis of Log Files using NEMO and Tems.
• Performed frequency scanning using Spectrum Scanner.
• Prepared IBS Walk test
• Performed Drive Test for Survey, Optimization, and Roll out, IBS Walk test and benchmarking.
• Checked RTWP using spectrum analyzer.
• Troubleshooting issues related to TRx, sector swap Full/ Partial.
• Troubleshooting/Analysis of Drop Call and Hand over failure.
• Performed SOFTER Hand over, SOFT Hand over, Cell Reselection.
• Performed Target Handover, Prevent Handover, and lock mode
• Performed Ping Test, Throughput test, HTTP test
• Performed ARFCN, LAC and CI verification on field.

Network Administration
Exchange Handling
Website Updating
SERVER Troubleshooting
Computer Troubleshooting
ERP In-charge
Supervising
CCTV Troubleshooting