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خلاصہ
A confident and reliable IT support and network engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
تجربہ
System Support Executive
FOURGEN Information Systems was established in 1998 and is currently in a phase of rapid growth in IT consultancy and customized software development. FOURGEN leverages its\' intellectual resources & provides effective computing strategies and automating processes within public and private sectors of Pakistan.
From January 2017 to Present -------- SYSTEM SUPPORT EXECUTIVE
Currently working in FOURGEN INFORMATION SYSTEMS (PVT.) LTD. as System Support Executive and responsibilities included development of IT infrastructure and Hardware & Software installation & Support of Sales & Distribution Management Systems, Point Of Sales Management Systems in Retail Store’s And Restaurant Sector’s, Sugar Manufacturing Management System, and Human Resource Management System.
My responsibilities are as follows,
• Managing Data Center Operations and responsible for upgrades of Data Center
• Daily Backup Of All Server’s
• Oracle DB (Developer-6i, Oracle-9i,Oracle-10g, Oracle11g & Oracle-12c) SQL Basic
• Controlling ISA Server, Domain Controller, Email Server, QC Server & Cloud Server
• Managing Network and Switches
• Controlling CCTV Camera’s
• Server setup’s at client end
• Support services at client and at HO
IT Executive
Burque, One of Pakistan\'s Largest Sales Management and Distribution Companies of FMCG Brands, Prides in more than three decades of business partnerships with reputed multinational and national companies.
From Oct 2008 to Jan 2017 ------ IT Executive
Worked as an IT Executive in IT department and responsibilities included support of IT infrastructure of around 44 locations including Head Office. Few of my responsibilities are:
• Desktop Support at Head Office and at all branches.
• Provide overall supervision for complete systems, network and IT infrastructure of designated locations.
• Installation & Using Experienced in Windows XP/2003/2008-2012 Server/7/8.1/10
• Installation & Using Experience in MS Office (2003, 2007, 2010 & 2013)
• Remote Support
• Familiar to Hardware, Software & Networking
• Print Server Installations & configurations
• Maintaining Data Center (Branches Level)
• Oracle DB (Developer-6i, Oracle-9i,Oracle-10g, Oracle11g & Oracle-12c) SQL Basic
• ERP Support Experience
• Installation & Using experience in TMX portal Application
• Helpdesk Management
• Internet (Web Browsing, Download, Upload & Emailing)