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خلاصہ
At the end of the day, you will always get a result from my side. Positive or Negative but there will be a result. If positive then there will be an explanation of how that could have been done more efficient and if negative then there will be talking about huddles and how to resolve them.
--My attention to detail and excellent problem-solving skills ensure that every project I work on is done accurately and to the highest possible standard. My verbal communication skills and positive attitude make me an effective communicator with all my loyal clients.
I am passionate about solving problems
+ To make my future with a dynamic organization like.
+ To achieve a distinct position it the strategic level of the organization.
+ Always intend to learn the advancements and skills of my profession.
+ Always play my positive and active role for the betterment of the organization.
پراجیکٹس
تجربہ
Alternate Delivery Channel Support Officer (ADC Support Officer)
Responsibilities:- Continuous support (24 hours) for applications/systems- Level-1 support to internal and external customers- Extracting data from application DB for regulatory, audit and support purpose- Managing vendors and Group Solution Delivery for systems enhancement and issueresolution.- Ensuring that the business demands are fulfilled and delivered timely.
Data Analyst
-Responsible for extracting, analyzing, and/or presenting the bank data in response to routine, ad hoc queries and/or special studies. -Acquire data from primary or secondary data sources and maintain databases/data systems.-Work with management to prioritize business and information needs.-Plan and manage complex analytical projects.
User Acceptance Testing Officer
Responsibilities:
- Responsible for UAT project planning like creating testing scenario, test plans, and test
scripts.
- Identifying UAT testers and managing resource plan by coordinating with business
stakeholders.
- Ensuring that the Pre-UAT activity is performed accurately and efficiently.
- Developing UAT test process and monitoring SIT execution phases.
Product Support
Responsibilities:
-Managing & developing the team & ensuring the smooth run of operations.
-Ensure operational & quality assurance metrics.
-Supervise the day to day operations.
-Ensure exemplary day to day service & support to customers; manage open cases &
upstream coordination.
-Motivate & collaborate with the team members to deliver demanding client requests.
System Administrator
Internship.
Responsibilities:
-User administration (setup and maintaining account)
-Maintaining system
-Quickly arrange repair for hardware in occasion of hardware failure
-Monitor system performance
-Install software
-Create a backup and recover policy
-Update system as soon as new version of OS and application software comes out
