I'm Khalid Rehman, an IT Assistant from Islamabad, Pakistan. I have a good knowledge of computers and can help with computer-related work. I'm also continuously improving my skills and learning new things. I'm always excited to take on new challenges and eager to learn something new. So if you're looking for someone who is knowledgeable and enthusiastic about their work, let's chat
· Maintain CMMS Application on a Daily Basis.
· Provides data by operating a computer.
· Performs defined tasks per documented instructions/processes.
· Prepares equipment for operations by accessing software in computer.
· Makes appropriate changes to the documentation, as needed.
· Monitors and manipulates daily system jobs.
· Starts operations by entering commands.
· Generates reports from batch jobs and distributes to end-users.
· Maintains incident logs for all monitored systems.
· Resolves user problems by answering questions and requests.
· Troubleshoots malfunctions.
· Continuously monitors and reacts to IT operations processing schedule.
· Responds to incoming telephone calls, email, and voice mail inquiries from internal customers (within IT department) regarding computer-related problems.
· Maintains supply inventory by checking stock to determine inventory level.
· Maintains client confidence and protects operations by keeping information confidential.
· Contributes to team effort by accomplishing related results as needed.
Fact-checking for accuracy and data visualization purposes
· Maintained company social media platform (FB, Insta) and official website for Digital Marketing.
· Maintains online relations with customers by organizing and developing specific customer-relations programs.
· Design and implement social media strategy to align with business goals.
· Maintains social media marketing staff by recruiting, selecting, training, and managing employees.
· Generate, edit, publish, and share engaging content daily (e.g. original text, photos, videos, and news).
· Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency.
· Communicate with followers, respond to queries in a timely manner, and monitor customer reviews.
· Supervise the day-to-day operations of the administrative department and staff members.
· Maintain daily and monthly record of office expenses.
· Developing, reviewing, and improving administrative systems, policies, and procedures.
· Maintain the Gharana builder website on daily basis.
· Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions
· Assist to IT Manager and assist to Project Manager..
· Supervise the Data Entry Team and Resolve their System Issues.
· Updating paperwork, maintaining documents, and word processing
· Greeting clients and visitors as needed.
· Managing filing systems and recording information as needed
Supervise Customer Care Team.
· Dealing with Customers & Achieve Targets.
· Handling incoming calls and other communications.
· Recording information as needed and greeting clients and visitors as needed