خلاصہ

I would like to work enthusiastically in a dynamic organization to excel in the field with hard work, perseverance and dedication. I am completing MBA from Iqra University in Supply Chain (Enrolled in Thesis) and willing to do Bi-majors in Marketing.

تجربہ

کمپنی کا لوگو
Client Associate - Solitaire Wealth Management
Faysal Bank Islamic Bank
جنوری ۲۰۲۲ - موجودہ | Karachi, Pakistan


Interact with client through telephone, email and in-person meetings.
Resolve client inquiries and complaints and determine priority issues.
Establish as main contact for recognized clients.
Assist clients for producing account opening documents and open client account.
Update and maintain accounts.
Develop relations with present and prospective clients.
Establish and maintain files to meet firms regulatory requirements.
Update client information, setup accounts for new and establish clients on appropriate systems and complete all relate internal documentation.
Perform administrative and clerical duties as necessary branch related.

کمپنی کا لوگو
Client Center Executive
Standard Chartered Bank Pakistan
اگست ۲۰۱۷ - دسمبر ۲۰۲۱ | Karachi, Pakistan

- Handling customer queries with complete product knowledge.
- System handling with 17 different softwares at a time (including oracle and linux open systems).
- Initiating requests for numerous tasks (for example for pay order, bank statements, sms banking etc.).
- Generating potential leads for all products.
- Multiple task handling
- Generating sales for different promotional offers.

کمپنی کا لوگو
Customer Care Executive
wi-tribe Pakistan Limited
مارچ ۲۰۱۵ - مئی ۲۰۱٦ | Karachi, Pakistan

- Supervise customer services and respond to customer inquiries.
- Manage the filing, storage and security of documents.
- Respond to inquiries.
- supervise and coordinate activities of staffs and coordinate activities of staff.

تعلیم

Iqra University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Survey1&2 Soil Mechanics
CGPA 2.8/4
2017
University of Karachi
بیچلرز, بیچلرز ان کامرس, B.com‎
Auditing
درجہ B
2012
G. Science & Commerce College
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), HSC‎
Statistics
درجہ B
2011
Habib Public School
میٹرک / او لیول, سائنس, SSC‎
Computer Science
درجہ B+
2008

پیشہ ورانہ مہارتیں

ابتدائی Account Mapping
متوسط Accounts Coordination
متوسط Admin Assistantce
متوسط Analytical Skills
ماہر Basic financial accounting
ماہر Basic Financial Knowledge
ابتدائی British Accent
متوسط Classroom Management
ماہر Conservation Awareness
ابتدائی Credit Analysis
ابتدائی Curriculum Assessments
ماہر Customer Dealing 
ابتدائی Delievry Planning
ماہر Effective Communication
ماہر Executive Appointments Scheduling
ماہر Executive Presentation Skills
متوسط Financial Accounting
ابتدائی Financial Analysis
ماہر Financial Statement Analysis+
ماہر Handling Assignments
متوسط HR Operations
متوسط International Compliance
متوسط Korean Teaching
ماہر Legal Affairs Management
ابتدائی Microfinance
ماہر Office Automation
ماہر Opeartions Handling
متوسط Operational Tasks Handling
ابتدائی Oracle CRM
ابتدائی Oracle Financial
ماہر Oral Written and Communication
ماہر Professional Attitude
متوسط Project Administration
ماہر Quality Control Processes Command
ماہر Reconciliation
ماہر Record Keeping
متوسط Record Keeping
ماہر Research Reports
ابتدائی Risk Compliance Management
متوسط SPSS
ماہر Student Assesment
ماہر Student Counseling
ماہر Tracking System Monitoring
متوسط Verfication
ماہر الأنماط المعمارية

زبانیں

ماہر اردو
ماہر انگریزی