Dear Sir/Madam,
With reference to subjected vacancy, I am seeking an opportunity in a challenging and high traffic environment and being aware of your organization reputation as a company which is striving continuously to meet its objectives, I would like to express a sincere interest in this new position that has been announced.
I’ve been working with TRG for almost 5 years now on both inbound and outbound campaigns. I worked in Wateen telecom 3 years and then I moved in LG electronics campaign and I’m still working in LG electronics as customer support executive .
I would like to forward my detailed resume for consideration against the job opportunity provided by the department. I shall look forward for an interview at your convenience to discuss how my qualifications and experience would be consistent with your needs.

Efficiently handling customer’s inquiries, answer basic and complex technical questions by utilizing computerized systems. Sales lead generation, answer calls and respond to emails, manage and resolve customer complaints, Identify & escalate priority issues and document all call information according to standard operating procedure