Over 13 years of operational experience for managing several US/UK based clients. Strong leadership, motivational, and coaching skills. Proficiently astute with latest technology. Consultative coaching style and extensive interviewing and hiring experience. Command to establish performance goals to meet efficiency levels, targets and quality standards.
Oversee the team and support operations’ workflow for all of Global Commercial Enablement, which includes both Renewal Operations and Client Deliverables team.
Point person for team growth & development, actively delegate ownership of tasks and constantly seek advancement by challenging the status quo.
Identifying pitfalls and presenting solutions to higher management.