خلاصہ

I am a Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals

تجربہ

کمپنی کا لوگو
Business Development Manager
WEB House
دسمبر ۲۰۱۷ - موجودہ | Lahore, Pakistan

Job Responsibilities:
Developing growth strategies and plans
Managing and retaining relationships with existing clients
Increasing client base
Having an in-depth knowledge of business products and value proposition
Writing business proposals
Negotiating with stakeholders
Identifying and mapping business strengths and customer needs
Researching business opportunities and viable income streams
Following industry trends locally and internationally
Drafting and reviewing contracts
Reporting on successes and areas needing improvements

کمپنی کا لوگو
Customer services Manager
Talk Agent
دسمبر ۲۰۱۳ - نومبر ۲۰۱۷ | Lahore, Pakistan

Responsibilities and Duties

Independent sales volume can be based on regional sales forecast, and network site selection, personnel, equipment, material reserves
According to business development needs, key positions staff reserve
Regular communication with customers aftermarket problems, understand customer needs, develop appropriate measures to meet customer demands
Regularly analyze the operating conditions within the network in charge, put forward effective measures to improve personnel, materials and overall operating cost control
To carry out inventory analysis and monthly safety stock application, organize monthly inventory, understand the reasons for the inventory differences and timely improvement. Ensure warehouse safety.
To timely transfer of technical information, timely delivery of new software outlets, analysis of non-performing rates
Responsible for local network and regional daily work arrangements
Responsible for assisting the higher level to complete the work of the post planning and implementation, optimization and improvement, personnel training and training

کمپنی کا لوگو
HR Manager
Decora Tiles
جولائی ۲۰۱۰ - اکتوبر ۲۰۱۳ | Lahore, Pakistan

Preparing or updating employment records related to hiring, transferring, promoting, and terminating
Explaining human resources policies, procedures, laws, and standards to new and existing employees
Ensuring new hire paperwork is completed and processed
Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
Addressing any employment relations issues, such as work complaints and harassment allegations
Processing all personnel action forms and ensuring proper approval
Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
Workforce Planning and Employment
Implementing the organization’s recruiting strategy
Interviewing applicants
Administering pre-employment tests
Assisting with completing background investigations
Processing transfers, promotions, and terminations
Conducting training sessions
Administering on-the-job training programs
Evaluating the effectiveness of training programs
Maintaining records of employee participation in all training and development programs
Analyzing job duties
Writing job descriptions
Performing job evaluations and job analyses
Conducting and analyzing compensation surveys
Employee and Labor Relations (union environments)
Interpreting union contracts
Helping to negotiate collective bargaining agreements
Resolving grievances
Advising supervisors on union contract interpretation
Assisting with processing employee grievances
Overseeing engagement programs and other employee relations work
Developing and administering health and safety programs
Conducting safety inspections
Maintaining accident records

کمپنی کا لوگو
Sales Business Development Executive
Jamsheri Fabrics
جنوری ۲۰۰۷ - مئی ۲۰۱۰ | Lahore, Pakistan

Identify research and develop business relationship with the existing customers/prospect clients in the market to generate new business.

Manage sort and respond to the leads generated through out-reach activities to ensure timely follow-up and conversion of leads to meetings.

Coordinate on daily basis for the delivery of products in the market, convincing them for promotion and display of the brand.

Sell the products by building relationships with prospect; recommending solutions.

Scrutinize the availability of products and providing all necessary information to shopkeepers regarding the products.

Expedite the resolution of customer problems and complaints.

To prepare market coverage report with competitor knowledge and submit it to the management and staff planning and distribution staff for the arrangement of stocks.

Maintain quality service by establishing and enforcing organization standards.

Manage timely recoveries from the customers.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, ( B.A ) Bachelors of Art‎
Journalism
2009

پیشہ ورانہ مہارتیں

ماہر Conservation Awareness
ماہر Customer Experience Management
ماہر Data Analytics
ماہر Handling Assignments
ماہر Operations Management
ماہر Organizational Ability
ماہر Vape Knowledge

زبانیں

ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں