To realize my true potentials by working in an environment, that is conducive to hard work and creative thinking. To seek a responsible and rewarding position with a leading organization that ensures long-term development and growth opportunities.
Responsibilities:
Customer complaints Handling
Verification of online quality control documents.
Responsible for internal and external audits,
HACCP & Fssc 22000 record updating,
Cookers,Chillers temp monitoring verification &Product positive release,
Inspection of RM,Packaging and Finish goods,
Validation study,RM & FG product specification,
Employees weekly food safety trainings & maintaining their record.
Working as a CRO (Customer Relation Officer) at FGC (Frontier Global Consultant) which is a UK based company working in Pakistan. My work responsibilities were:
ONE-TO-ONE CUSTOMER SERVICE
RETAINING CUSTOMERS
PROVIDING INFORMATION CUSTOMERS ACTUALLY WANT
PROFILING CUSTOMERS, KEEPING RECORD, WORK ON MOBILIZATION AND PIPELINE FOR COMING MONTHS.
EFFECTIVELY MANAGE CUSTOMER SERVICES
ALL PAKISTAN BANK DEALING