خلاصہ

An accomplished and strategically agile Administration and Operations Expert with 19+ years of experience and a proven leadership. Transformational leader who translate strategic plans and vision into executable tasks and benchmarks performance for teams to follow. Deliver subject matter expertise to analyze complex issues, review technology and people challenges, assess technical capability needs, design solutions, and develop transformation roadmaps. I have completed MBA in International Management from Northwest University USA.

My key skills include Administrative planning & analysis, operational excellence, business leadership/restructuring, business development & marketing, risk assessment & mitigation, gap & root cause analysis, strategy design & implementation, technical contract negotiations and project/program controllership

I am currently engaged with Ciencia Technologies (Pvt) Ltd, as a Director Admin & Ops, where I am responsible for developing cost effective operations, strategies and SOPs filtered from top-level strategic plans and top-notch management and client relations. Strategically positioned to represent the Company to the Clients, Government and Regulatory authorities. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.


پراجیکٹس

ABC Travels, England
Telecom Managed Services
Fleet Management for Punjab Rangers
BoP Apna Rozgar Scheme GPS Tracking
The Mall, Rawalpindi

تجربہ

کمپنی کا لوگو
Director Administration & Operations
Ciencia Technologies (Pvt) Ltd
نومبر ۲۰۲۲ - موجودہ | Islamabad, Pakistan

Displayed professionalism, integrity, dedication and attention to details. Ensured all Administrative and Operational activities comply with organizational requirements.
Selected Accomplishments:
·        Managed significant challenges associated with emerging business through developing Strategies, making Administrative Policies and Procedures.
·        Developed and implemented Administrative Budgets with cost effectiveness.
·        Hired and trained staff members to maximize efficiency.
·        Responsible for Making and responding to RFPs/Bids.
·        Procurement processes and negotiations with vendors.
·        Inventory Management with Inventory Team.
·        Provision of travel management and Logistic Support for all staff.
·        Designed and implemented intrinsic software for MIS.
·        Manage a team of software and android developers helping them to design the databases and applications.
·        Review, recommended and revised forms and procedures utilized in the management information system.





 

کمپنی کا لوگو
Senior Manager Administration
Pakistan Medical Commission
فروری ۲۰۲۱ - نومبر ۲۰۲۲ | Islamabad, Pakistan

Synchronized administrative and programmatic departments; making cross-departmental processes more effective, building personnel relations, and enhancing continuous improvement. Responsible for Operations, Procurement, Security, Facility Management, Logistics, Store, Travel Arrangement Coordination with Government Departments, Personnel Management, Assets Management, and Property Management.
Selected Accomplishments:
·        Reorganized the Administration Department after the takeover of PMC from PMDC, including staff and processes.
·        Directly Managed 120 staff members including regional offices
·        Budget planning, control and utilization of Rs 558 M
·        Provided support for special projects including nationwide conduction of Exams across Pakistan
·        Provided guidance to the team for the development of measurable category objectives and targets, guiding them on PMC policies, processes, procedures, and produces regular reports.
·       Prepare and review operational reports and schedules to ensure accuracy and efficiency, attending management meeting for necessary guidance, direction & its dissemination to the staff




کمپنی کا لوگو
COO
SecureTrack (Pvt) Ltd
جنوری ۲۰۱۱ - جنوری ۲۰۱٦ | Islamabad, Pakistan

Directly reported to the CEO of companies empire , initiated “SecureTrack (Pvt) Ltd” from scratch providing M2M solutions to public and private sectors including vehicle tracking, asset tracking, personnel tracking, home alarm system, temperature sensors, and similar services. Responsible for:

Displayed professionalism, integrity, dedication and attention to detail for representing the Company to the Clients, government, regulatory authorities, shareholders and the public. Ensured all operational active ties comply with organizational requirements for quality management, legal stipulations, and general duty of care.

SELECTED ACCOMPLISHMENTS:
• Managed significant challenges associated with emerging business through developing strategies increasing companies top line revenue and bottom line profitability.
• Controlled and enhanced performance of the Company’s businesses, as defined by the Board of the Company.
• Delivered strategic directions to a cross-functional executive management and technical team.

کمپنی کا لوگو
National Manager Managed Services
Relacom Pakistan (Pvt.) Ltd.
ستمبر ۲۰۰۷ - دسمبر ۲۰۱۰ | Islamabad, Pakistan

Achieved bottom-line results by promoting Relacom’s overall business in Pakistan while exploring strategic diversification.

Introduced, planned and devised core corporate strategic planning and facilitated any deal and subsequent activities. Identified and competed business opportunities from initial interest through proposal and beyond. Formulated and shared Bid Documents. Supervised Services contracts in Pakistan with approximately PKR 410 M annual revenue.

SELECTED ACCOMPLISHMENTS:
• Stellar role as operational head of Managed Services Department in Pakistan and have managed above 3400 BTS/BSC/Hub sites with 535 staff members in all the regions of Pakistan including AJK.
• Achieved organizational alignment supporting business objectives by designing and deploying performance-measurement system for substantial improvement for quality integration, operational, and financial information.

کمپنی کا لوگو
Senior Manager Comprehensive Management Department
ZTE
مئی ۲۰۰۵ - ستمبر ۲۰۰۷ | Islamabad, Pakistan

Reporting to the Director of Comprehensive Management Department, I was facilitating him in the Comprehensive Management of the Engineering Support Division of ZTE Pakistan that included over 500 Chinese and Pakistani Engineers.

Optimized quality of Engineering Division, established and oversaw assessment system, Rules, regulations and policies for after sales division and Standardization of reports, plans and documents for the after sales service.

SELECTED ACCOMPLISHMENTS:
• Planned and organized training for Customers and ZTE staff, applied cutting-edge knowledge of developing, implementing and evaluating Standard Operating Procedures (SOPs) and Policies.
• Introduced and executed managed Services Concept in Pakistan, built synergies with other departments, public and other corporate clients to promote the company image.
• Accommodated and delivered constructive opinion on hiring, termination, promotion and discipline as required.

کمپنی کا لوگو
Project Manager
The Orient Connections
نومبر ۲۰۰۴ - اپریل ۲۰۰۵ | Greater London, United Kingdom

Managed a BOT project to create a Tourism department for ABC Travels in in partnership with The Orient Connections Ltd.

کمپنی کا لوگو
Area Satellite Manager
Granville Technologies
اکتوبر ۲۰۰۱ - نومبر ۲۰۰۴ | Greater London, United Kingdom

• Started as Sales Assistant got promoted to Assistant Manager then Store Manager and Area Satellite Manager.
• Managed 14 stores in Central and Greater London with respect Sales Management, Marketing & Manpower Management.

تعلیم

Northwest University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, International Management‎
Cross cultural management, Management Accounting, International Business
CGPA 3.3/4
2005
Middlesex University London
بیچلرز, بیچلرز ان سائنس, IT and Business Information Systems‎
Cross cultural management, Management Accounting, International Business
درجہ A+
2003

پیشہ ورانہ مہارتیں

ماہر Understanding of audit
ماہر Board of Directors Presentations
ماہر Build Strong Teams
ماہر Business Development Process
ماہر Conservation Awareness
ماہر Contract Negotiating
ماہر End To End Project Management
ماہر Integrated Risk Management
ماہر International Management Experience
ماہر Lead By Example
ماہر Multi-Cultural
ماہر Negotiation Skills
ماہر Operational Tasks Management
ماہر Operations Execution
ماہر Quality Control Knitting
ابتدائی Query Language
ماہر Record Keeping
ماہر Restful APIs
ماہر Strong Analytics
متوسط Strong technical knowledge
ماہر Technology Advisory

زبانیں

ماہر اردو
ماہر انگریزی

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