خلاصہ

- Worked as CIO & IT Head in MNC Companies like: ERIKS-SHV, Holland which is 11.9 Billion EURO Company & 38,000 Employees in 2009. 


Collaborate across the Group from board room to IT room to all operational level. Built infrastructure to improve service levels and drive business performance.


- Define & Implement planning, transform into business processes.


Delivery Focused! Proven experience in Heading IT department & Project Delivery for ERP & non-ERP Software as I managed to deliver projects with artifacts & with short term goals only.


Always implemented solutions which are aligned with company’s enterprise goals & growth.

پراجیکٹس

THAL Suger Mill
Punjab Group Of Colleges (PGC)
Econosto, Qatar
AL FATAH Group
SSC (Service Shoes Cooperation)
Pakistan Cricket Board (PCB)
Punjab Healthcare Commission (PHC) - Govt.

تجربہ

کمپنی کا لوگو
Director IT & Projects
confidental
جولائی ۲۰۱۷ - موجودہ | Lahore, Pakistan

The company exist in almost 18 different countries like: Pakistan, Romania, Morocco, UAE, Saudia, Bangladesh and more. 
Responsibilities:
ü  Working as Director IT & Projects. I am Responsible for managing whole IT / Infra / Inter Offices connectivity / Call Center services & ERP (SAGE300) for 30 different cities as well as in UAE & Bangladesh. 
ü  Other responsibilities include: ERP Implementation, Review and Update Company’s business flows.
ü  Worked as as Director PMO  & Managed team of 150+ resources which includes: Project Teams / Software Architects / Principal Software Engineers / QA / Engineering Managers.
ü  On CEO’s request, I worked  as Procurement Director (2018-2019) which includes: Build outs (Civil / Electrical & HVAC Projects) / IT Procurement / Vendor management / Control & monitoring on day to day purchasing etc. Yearly procurement was around 90 Crore PKR (5.6m USD).
ü  Development & Implementation of HRMS & SAGE 300 Software.
ü  Responsible for Streamlining project reporting / Daily Scrums / Follow Agile Methodology / Project timelines / Delivery / Increase project visibility to CEOs etc.
ü  Member of CPC (Central Purchasing Committee) who make decisions on all type of buying for the company which is above 500,000 PKR.
 
Achievements
ü  Successful SAGE 300 ERP Implementation.
ü  Successful HRMS (MiHCM) Software Implementation which includes: ESS / Leave & Attendance Management / Payroll / Org Charts / Employee Analytics / Recruitment Management / Performance Management / Learning Management & Mobile App. 
ü  As PMO Director, Increased report’s visibility to Management / addressed & removed team’s internal conflict / On time project’s deliveries - to that level where I got CEO’s appreciation in front of whole team.
ü  Built 5 Data Centers in different locations. Improvements in Network & Infrastructure for Inter offices connectivity.
ü  Built Call Center solution for more than 500 agents.
ü  As heading Procurement department, saved millions of rupees cost in buying Generators / CIVIL work / Laptops by taking wise and non-conventional decisions.
ü  As having excellent skill in ‘People Management’; built good relationship with teams / inter department and with Vendors.
ü  Monthly successful audit reports for the IT & non IT procurement which was almost 5.6 million USD annually.

کمپنی کا لوگو
AVP ERP / Engagement Manager
Systems Limited & Confiz Limited
ستمبر ۲۰۱۵ - جولائی ۲۰۱۷ | Lahore, Pakistan

AVP – ERP / Engagement Manager 
 Worked with different Microsoft Partners for implementing ERP – Dynamics AX 2012 & 365 projects. 
 
 Responsibilities
ü  Proper management & allocations of all Project Managers; Organizing Project Status Meetings / reviewing all project plans / Project Budgeting / profitability measurements etc.
ü  Project Planning, estimation, costing & Scheduling
ü  Project execution, integration, monitoring and control to meet project goals, stakeholders’ expectations and timely delivery.
ü  Presale in MS Dynamics AX & CRM. Presales @ UFONE & PTCL / Mobilink / RTA – Dubai / USC (More than 6000 Utility Stores in all over Pakistan) / UET Texilla.
ü  Managed whole ERP department as Delivery Head with more than 50 recourses on floor including Project Managers, Functional, Development & Technical Resources.
ü  Offshore & Onshore Recourse Management & allocations
ü  Client Relationship Building
ü  Generate Sales revenue as per given target.
ü  Team building
ü  Work with CMMI / Audit team to build CMMI Level 3 documentations for ERP & non-ERP Projects.
 
Achievements
ü  Successfully delivered Projects: in MOBILINK Telecom, Pakistan Cricket Board (PCB), Punjab Healthcare Commission (PHC), Punjab Group of Colleges (PGC), Thal Industries, Cakes & Bakes, Service Shoes Cooperation (SSC), Asghar Ali Bahrain, Al Fatah, PDG (Pak Fazayya). 
ü  Recovered over 11 million from 2 projects.  Sign off Support contracts of 8 Million PKR.
ü  Successful UAT Sign off for Region’s 1st Dynamics 365 Project Manager in Stylo Shoes.
ü  Built good relationship with Client’s higher management in all projects.
ü  Prepared CMMI 3 documentations for multiple ERP & NON ERP Projects.
(Major Documents generated: Project Plan (PP), decision Analysis & Resolution (DAR), Risk Management (RSKM), Requirement Development (RD), Requirement Management (REQM), Technical Solutions (TS), and Integrated Project Management (IPM).
ü  PRESALE activities for Ooredoo Qatar | RTA Dubai | UFONE & PTCL | Mobilink.

کمپنی کا لوگو
Group IT Head (Dubai)
AL ZAWAWI Group, Dubai
نومبر ۲۰۱۳ - جون ۲۰۱۵ | Dubai, United Arab Emirates

AL ZAWAWI GROUP is Retail Group. They have more than 20 outlets in UAE & OMAN for different Brands of Shoes & swimming ware. 
 
Responsibilities
ü  Improve Processes & successfully deliver existing & new ICT / ERP Projects.
ü  IT Budgeting / Vender & Team Management.
ü  Main responsibility is to handle, Streamline & implement controls on ERP Project.
ü  Financials, SCM & Retail Process Trainings to all Core & End Users.
ü  Implement & streamline Payroll & Portal management Projects.
ü  Identify, understand Oracle reports. Develop NEW Oracle Reports.
 
Achievements
ü  Oracle ERP Implementation including all major modules: Financials / Sales / Procurement & Retail. 
ü  On time New Year processing (Twice) for 13 companies & implement controls on Stock Continuity in ORACLE.
ü  Implement new securities / Stock Controls for Warehouse.
ü  99% accuracy in Stock Inventory.
ü  At time of joining, over 60 major IT Issues were reported for Retail which was clarified and resolved in first 2 months.
ü  Completely new Setups (Screens & Report Development) for new Brand Go Live “Just Kidding” in ERP.
ü  Standardized all ERP Processes; Sales / Inventory & Finance. ORACLE training has been given to all the users.
ü  Successful GO LIVE for COVE BEACH (JBH) Infrastructure Project.
ü  Implementation of Physical & Operational level Securities.

کمپنی کا لوگو
Chief Information Officer (CIO)
Z-AXIS, Dubai free Zone
نومبر ۲۰۱۲ - نومبر ۲۰۱۳ | Dubai, United Arab Emirates

 Z-AXIS Technologies is a software development & IT / project based company. This company mostly works for Government & semi-Government bodies. The company provides high quality software & Network Infrastructure services for customers with a focus on best quality software & Network development, maintenance and testing
 
Responsibilities
ü  To make sure client’s satisfaction in terms of all services connected with Z-AXIS Technologies.
ü  Plan, Design, Monitor & Implement IT Network & Infra Projects for DATA Centers / Calling Solutions like Avaya & Cisco) / build DR Site / Risk Management Program.
ü  Managing project team of 30 resources deployed in different projects for Govt / Semi Govt & Private organizations.
ü  Managing existing projects of the company and put sale’s effort for the new projects.
ü  Implementation of Risk & Vulnerability Assessments / Tools used for Vulnerability assessment & Penetration Testing along with the security team.
 
 
Achievements
ü  Built new DATA Center for the client in Jabel Ali company having 2000+ employees.
ü  Handled Network & Infrastructure related projects which includes implementation of Firewalls / VoIP Appliances / Structured Cabling & Layouts / Wireless Setup. Successful security implementations on Software and Application level for many clients.
ü  Full life-cycle project management of various customization & network projects.
ü  Generated valuable revenue for the organizations.
ü  Brought some new businesses & proposals for different organizations like: NAFCOO (Jabel Ali, Dubai), RTA and few more.
ü  Sold different network equipment & Devices like: Firewalls / Barracuda / CISCO Routers & Switches / IP Telephony / Network accessories to different clients.
ü  Brought different services contracts for the company.

کمپنی کا لوگو
Group IT Head
ERIKS (SHV) - Holland
اگست ۲۰۰۸ - اکتوبر ۲۰۱۲ | Dubai, United Arab Emirates

       ERIKS (SHV), is a total engineering project solution provider primarily in the Oil and Gas and HVAC industries with entities in UK / HOLLAND / UAE / KSA / INDIA / CHINA / QATAR and PAKISTAN. SHV is a Dutch company with revenue of € 11.9 billion EURO and 38,000 employees in 2009.
 
Responsibilities
ü  Worked as IT Head for 9 different countries (which includes: Holland, UAE, KSA, Oman, Qatar, India, Pakistan, China)
ü   Responsible for Initiating / Designing / controlling & delivering all IT infrastructure & ERP Projects.
ü  Responsible for ORION ERP Project Delivery which includes all modules (like: Sales / Inventory / Purchase / AP / AR / GL….) 
ü  Writing & Finalizing BSM (Business Solution Mapping) documents for all modules & Clear understanding gaps to all users for all the processes.  
ü  Initiation & Completion of new ERP Project for Qatar’s office. 
ü  Replacement of old IT Infrastructure.
ü  Build network across all the countries to access the ERP centrally.
ü  Implementation of new IP Telephony system
ü  Implement processes to reduce RISKs & Disasters.
 
Achievements
ü  Implement ORION 10.6 ERP upgrade for whole region on LINUX Platform which includes all modules (like: Sales / Inventory / Purchase / AP / AR / GL….).
ü  Developed 150+ major reports in ORACLE for all the departments.
ü  Developed IT Policies for Backup & Disaster recovery / Email & Internet policy / IT Agreements etc.
ü  Restructured IT Infrastructure with Windows 2008 servers / Avaya IP Telephony (office 500) / CISCO Routers / IP Switches / PIX / Juniper SSG 320 / Mail Marshal / VERITAS for Backup & Recovery / WSUS Server / Barracuda AntiSpam & Citrix Server Implementation.  
ü  Fresh ERP setup / implementation for Qatar’s new office. In-house Designed & Developed new screens for SOs / POs / SH / GRNs / Customized Financial and Operational Reports / Accounts setups.
ü  Complete understanding of SAP / ORION Integration with Holland office.
ü  Managed IT Budget up to 2.0 Million USD Annually.
ü  Implemented Physical & Application Level Access Controls for entire Organization. 
ü  Upgrade exchange server from 2003 to Exchange server 2007. Domain Server Upgrade from 2000 to 2008 Server.
ü  Implemented CITRIX Server to connect ERP from all the remote countries.
ü  Added Software & Hardware Firewalls / Gateways / Anti Spam / Physical door controls Wireless Setup & Controls etc.

کمپنی کا لوگو
Asst. IT Manager
AL Samim Group
دسمبر ۲۰۰۵ - اگست ۲۰۰۸ | Dubai, United Arab Emirates

 SAMIM GROUP has grown to become the region’s leading player in the tabletop market - Distributing, Marketing, Retailing and Add Value decoration of glass tableware, dinnerware, cookware & giftware, building upon a heritage of 80 years of combined experience.
Responsibilities
ü  Major responsibility was to make sure smooth running of all IT department services.
ü  Worked as Oracle SCM & Retail Consultant. Define Business Process & mapping. User’s training / UAT Sessions.
ü  Responsible for managing enterprise network. Multiple branch offices are located in UAE / IRAN & China. In SAMIM Group, over 1000+ computers were linked together. 
ü  Assist department head on ORACLE Implementation, Upgrades, Bu Fixing, OCS 10g related issues.
ü  Quarterly Inspecting Tehran Office and Factory for establishing network security / Users & Server related issues.
ü  Recommending and implementing network wide security management solution, including Firewall policies and configuration, router access-lists, and agent based network monitoring.  
ü  Managing & maintaining user’s time and attendance machine system (TAS), temperature & humidity control monitoring for Server room.
ü  Responsible for managing Domain Controllers / CITRIX Presentation Server / WSUS / ISA Servers & ORACLE Mail Server.
ü  Implement controls on Web sites. Configuring Application Pools / Worker Process & Securities.
 
Achievements
ü  New ORACLE Mail Server Implementation / Email & FILES Migration / RETAILPRO & WSUS setup & Administration.
ü  CITRIX Presentation Server 4.0 / RIS Implementation / Active Directory domain setup 
ü  Helpdesk System implementation for IT requests and also implemented System Inventory & Bandwidth manager. 
ü  Wireless LAN design and deployment / Configuring Routers / switches & VLAN deployment.
ü  VoIP / IP Telephony Complete Setup with 3COM NBX.
ü  Successful implementations & controls on configuring websites / App Pools / recycling & Securities.
ü  Responsible for BACKUP strategies by using VERITAS & ARCServe backup software.
ü  Managing enterprise network with VPN connectivity, Local & Remote Servers management, and Network devices management, IP Phone & NBX system handling & managing. Configured WSUS, IIS, Print Manager, Helpdesk System for users support and managing hardware/software inventory & all necessary network platforms.

کمپنی کا لوگو
Sr. System Administrator
Descon IT 24
اگست ۲۰۰۲ - دسمبر ۲۰۰۵ | Lahore, Pakistan

Responsibilities
 Managed all local / remote sites & Client’s Side Live Servers in USA & Pakistan.
 Directed and configured all Windows / Linux & Solaris live application servers.
 Implementation / Hosting of Live Databases & Websites in US Servers.
 Implement securities in Remote Routers & Firewalls in clients locations in USA.
 Implementing Exchange Server 2003 / ISA Server 2004 / Share Point Portal Server / CRM Server / Project Server / ORACLE 9i.

Achievements
 Successfully managed Live Servers in USA without any downtime.
 Share Point Portal / CRM Server / webservers & deployments on Client’s Remote Servers.
 SUS Implementation.
 Application installation on Linux & Solaris Server for US Clients.

کمپنی کا لوگو
Network Administrator
CureMD
جون ۲۰۰۱ - جولائی ۲۰۰۲ | Lahore, Pakistan

Responsibilities
 Managing all local and remote sites Networks including VPN and SQL Server DB related issues.
 Managing and configuring all Windows Servers locally and remotely through Go to My Pc & PC any where.
 Implemented Exchange Server 2000 / ISA Server 2000 / Microsoft Transaction Server (MTS).
Achievements
 ISDN Setup
 US Live Servers Support
 Active directory Setup / Scheduled Backups as per Backup Plan
 SQL Server 7 & 2000 Administration

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, bachelors of arts‎
Arts, English, Economics
درجہ A
2018
SZABIST UNIVERSITY
ماسٹرز, ماسٹرز ان سائنس, Masters In Project Management (Onr Semester Pending)‎
Project Management
CGPA 3.0/4
2015
Preston University
ماسٹرز, ماسٹرز ان سائنس, Computer Science‎
Computer Science
1997
The National College (NCCS)
بیچلرز, بیچلرز ان سائنس, Computer Science‎
Computer Science
CGPA 3.4/4
1995

پیشہ ورانہ مہارتیں

ماہر Agile Project Management
ماہر ERP Implementations
ماہر Full Project Lifecycle
ماہر IT Infra & Network Management
ماہر Microsoft Dynamics ERP
ماہر MS SharePoint Server
ماہر Oracle Reports Development
ماہر Risk Compliance Management
ماہر Software Projects Management

زبانیں

ماہر اردو
ماہر انگریزی

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