خلاصہ

With over six years of diverse experience in customer-facing roles within the telecommunications, and technology sectors, I have honed a comprehensive skill set focused on ensuring exceptional customer satisfaction and driving business growth. My journey began in credit hire, where I thrived in a fast-paced environment, consistently exceeding targets and delivering outstanding service. Transitioning to roles in customer success and support, I further developed my ability to build strong relationships, understand customer needs, and advocate for their success. Throughout my career, I have been recognized for my expertise in phone etiquette, team management, project management, and sales outreach, contributing to increased revenue and market share for the companies I've served. I am passionate about leveraging my skills and experience to continue making a positive impact in the customer service arena..

تجربہ

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Customer Support Specialist
Astroblaster
مارچ ۲۰۲۳ - اپریل ۲۰۲۴ | Arizona, USA

A technical Support Specialist is a professional who provides technical assistance to customers and users of computers, software and other technical products.

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Client Operations Codinator
CrecenTech Systems Private Limited
دسمبر ۲۰۲۲ - مارچ ۲۰۲۳ | Lahore, Pakistan

Calls, emails, chat support for customer retention.

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Customer Service Representative
Edssavvy
فروری ۲۰۲۱ - جولائی ۲۰۲۲ | Lahore, Pakistan

Patient Service (Medical billing)

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Sales Representative
Live Chat World Wide
ستمبر ۲۰۲۰ - جنوری ۲۰۲۱ | Lahore, Pakistan

Outbound Sales

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Sales representative
Magination lab
اگست ۲۰۱۸ - اگست ۲۰۲۰ | Lahore, Pakistan

Inbound sales for internet, TV and phone

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Claims Advisor
Continental Car Hire Ltd
ستمبر ۲۰۱٦ - جولائی ۲۰۱۸ | Lahore, Pakistan

Claims Advisor

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.Com‎
Commerce
فی صد 51%
2014
Govt Model Degree College LHR
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Commerce
فی صد 59%
2012
Muhammadi Public School
میٹرک / او لیول, سائنس, Matriculation‎
Science
درجہ C+
2010

پیشہ ورانہ مہارتیں

ماہر Call Center Development
ماہر Computer Literacy
ماہر Customer Service
ابتدائی Good Communication Skills
ماہر International Campaigns Handling
ماہر Medical Billing
ماہر Patient Handling
ابتدائی Sales Skills

زبانیں

ماہر انگریزی
ماہر اردو

آپ کن کمپنیز کی پیروی کر رہے ہیں

مزید دیکھیے

Mohsin آپکے جاننے والے

AAMIR MAHMOOD
Prima Systems Private Limited
Waqar Aslam
Walled City of Lahore Authority
Aqib Shaheen
Continental car hire Ltd·