Seeking an environment where my knowledge is shared and enriched in all spheres along with accomplishment of organizational goals with respect to career vision.
Develop strategies and tactics to get the word out about our company.
Deploy successful marketing campaigns and own their implementation from ideation to execution.
Analyze consumer behavior and adjust email and advertising campaigns accordingly.
Open and maintain customer accounts by recording account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.