Provide support to the IRC Pakistan to expand on their commitment to delivering impactful programs and services.
Focus on raising program quality through incorporating client voice into program design and delivery; improving the use of data and other evidence; knowledge management; empowering decision-making with data; and creating more agile, impactful, outcome-driven program design.
Support the design of evaluable, data-driven, client-informed programs and lead development, implementation, and monitoring of strategies and tools to measure impact and advance learning across project cycles.
Provide guidance and on safeguarding coaching and mentoring to staff and ensure support to the relevant functions to ensure partners, volunteers and suppliers who have direct contact with children and adults at risk understand Child Protection and ensure accountability. 

Responsible to ensure that a monitoring, evaluation and accountability and data management system is in place, sufficiently resourced and successfully implemented from collection to visualization. And that MEAL data is contributing to improved learning and program quality. The MEAL Coordinator is responsible for ensuring that MEAL principles are integrated in every step of the project cycle, as per IRC’s guidelines and contributes to the implementation of the Country Strategic Action Plan and Strategy 100.
Responsibilities:
Strategic Leadership and Partnership
·       Implement strategies and approaches to the country’s Monitoring, Evaluation, Learning, and Accountability processes that reflect and contextualize Strategy 100 and the Country Strategic Action Plan and ensure that the MEAL structure is fit for this purpose;
·       Lead all aspects of MEAL (including client feedback mechanisms functions across multiple sectors and multiple geographical areas/ large portfolio and or complex environment;
·       Develop, coordinate and strengthen capacity sharing partnerships with MEAL counterparts of partner organizations;
·       Champion design, access and use of data by leaders and partners for shared learning and evidence-based decision-making;
·       Support program staff in the development of evaluation plans (including log frames), that meet organizational standards, facilitate learning, are client-responsive and GEDI-informed, and improve data-driven service delivery.

·       Review IRC policies and consult with IRC management, Program staff, local partners, beneficiaries, and other stakeholders to get their feedback on complain response mechanism,
·       Identify existing beneficiary feedback channels or plan new channels that use during implementation to inform project adjustments, with specific consideration for women and girls’ safety and accessibility in using feedback channels.
·       Manage the response to safeguarding violation and concerns by working closely with, and building the capacity of, existing focal points and key staff.
·       Leads to develop a safeguarding and beneficiary accountability plan to mitigate key risks, including building the capacity of rapidly staff and new partners, ensuring integration with other program sectors, raising and addressing safeguarding and accountability issues in real-time, and developing an effective child-friendly and inclusive reporting mechanism in alignment with Safeguarding standard and minimum requirements.
·       Develop a comprehensive CRM Framework with clear policy and procedures based on IRC accountability policies and feedback from IRC management, community and another stakeholder of IRC:
·       Train staff on CRM framework, enable them to sensitize the communities to use their right of complaints and collect real time complaints when needed and investigate complaints.
·       Facilitate program team to develop quality standards for their program interventions and ensure the placement of these standards in the form of accountability banners at common community places i.e. Schools, health center, distribution points, training venues, etc.;
·       Develop a comprehensive system to receive complaints, categorize, investigate and report;
·       Monitor complaints received and response (follow-up) processes through developing and maintaining a logging or tracking mechanism;
·       Adapt and improve the CRM based on monitoring of its effectiveness, analyze the patterns and trends of complaints to improve the programming
·       Work closely with global and regional integrity and accountability colleagues to strengthen the system in Pakistan and improve coordination and communication flow.
·       Address specific issues that require in-depth support in relation to gender, age, and disability inclusion; identify best practice guidance to plan, record, manage and refer the feedback that collect during implementation, with particular attention for reporting and responding to allegations of abuse & exploitation, including PSEA and other sensitive complaints.

? Conduct and facilitate national international level trainings on Sphere, HAP, RCRC,APP and complaint response mechanism.
? Specializes in organizational development; capacity building of humanitarian organizations on internationally recognized standards for quality & accountability assurance; and provision of technical assistance/services for meeting the requirements of HAP, INEE & Sphere Standards. Especially designing complaint response mechanism for stakeholder and beneficiaries
? Project management, planning ,implementation, monitoring and evaluation and program quality
? Specializes in humanitarian accountability partnership (HAP) and sphere Humanitarian Charter and Minimum Standards

Implement standards related to quality & accountability management in humanitarian service.
Implementing M & E mechanisms with integrated Q&A elements, (APP, HAP, Sphere, and CHS) Development of Program Monitoring, Evaluation, Accountability & Learning system with line with quality and accountability initiatives
 Establish effective communication & coordination mechanism on Q & A between management & staff & other programs (central office and field office inclduing other programs) and parterres
  Monitoring and evaluation of Quality and Accountability (Q&A) and Disaster Risk Reduction (DRR) capacity building projects. Ensure program operations are in compliance with applicable organization policies and procedures
 Conducting trainings and workshops on Q&A in local languages
 Exploring funding opportunities and developing proposals to raise funds for the sustainability of Q&A related capacity building activities at sub-regional and regional level
 Establish effective communication & coordination between DMP & partners & beneficiaries at various levels.
 Establish and monitor Feedback/complaints handling mechanism for communities & other specified stakeholders including policy revision.
 Collaborate with HR to monitor and improve staff performance (focus on Q & A) to ensure CWS Asia commitments towards Q & A is adhered to (refer to institutionalization indicators).
 Orient DMP partners on Q & A expectations and Q & A components (with technical support from SHA).
 Provide technical guidance to ensure proper implementation of Q&A within the project.
 Assist Strengthening Humanitarian Accountability (SHA) in organizing Q & A workshops/trainings/briefings for DMP partners.
 Conduct followups of Q&A trainings conducted for DMP partners in close coordination with SHA.

Worked with CRS and partner staff to implement high quality project activities for the emergency response phase, including cash grant, commodity voucher, and CFW activities.
Provided support to program staff and implementing partners (IPs) in Monitoring and Evaluation (M&E) methods, data collection procedures to effectively monitor project performance and evaluate outcomes;
Established data gathering mechanism, consolidating data against the program goals. Regular liaise with field staff, implementing partners, programme management unit to ensure timely and comprehensive flow of M&E information to relevant stakeholders.
Assisted  in  the  management  and supervision of field data collection processes  for monitoring and evaluation, backstopping the field office staff when necessary.
Conducted periodic monitoring trips to the project sites, including random monitoring check on Implementing Partners (IPs) activities and progress using standard monitoring tools
Guided field staff and implementing partners (IPs) on project related survey and project reporting as per contract arrangements in place.
Organized and facilitate ad-hoc and regular training events on M&E for the field office and IPs to ensure that M&E methods are properly followed.
Designed and facilitated lessons learned sessions as required. Recommend any possible changes based on the lessons learned and suggest measure to improve the monitoring system.
(May 09- 20 August) Senior Program Officer IDPS Response Sanitation (CRS) Mardan/Swabi
Developed, updated and maintained the project M&E system.
Conducted regular M&E visits to field to monitor the quality of data collection and verify activities conducted by partners.
Collected data with the help of partners and assist in preparation of monthly/quarterly report for donor(s).
Developed and ensured maintenance of information tracking systems for indicators and adherence to a detailed implementation plan for M&E activities.
Conducted  monitoring  of  the  daily health and  hygiene education work of partner organizations
Provided inputs to the ongoing improvement of the hygiene promotion strategies
Reviewed & revise dhygiene promotion strategies

Activation of PTCs (Parent teacher council)
Supervised the education program in district Kohistan and Shangla
Mobilized community to ensure participation in education program at their village in consultation with education program management
Sensitized communities on the importance of education for children
Mobilized community for volunteer inputs to education programs wherever necessary
Managed partner staff and PTAs for the better implementation of educational activities
Reactivation/formation of School Management Committees (SMCs) and Parent Teacher Associations (PTAs) and strengthen them through community meetings and trainings
Assist  project  coordinator  in  preparation  of  DIP,  budget  and  M&E  plan  for  proper monitoring of all the project activities and time frame
Prepare  weekly,  monthly,  quarterly  activity  and  distribution  plans  according  to  DIP (Detailed Implementation Plan) and reporting of achievements on same frequency
Conducted trainings on PTA for government primary school teachers , disaster mitigation, fire safety, road safety, first aid and health & hygiene for school children
Maintained  regular  coordination  with  other  NGOs,  INGOs,  PTAs  and  education department.
(1st Oct-06 to 30 Sep-08) Assist: Project Officer M&E (CRS) Integrated livelihood Project. Earthquake response
RESPONSIBILITIES:
Involved in Monitoring & Evaluation, Project identification, project planning, partner staff capacity building of CRS-Pakistan Besham Base projects
Involved in using SPSS for data analysis.
Support CRS-Mansehra/AJK office in cash for work projects.
Implementation of livelihood project in Dist: Shangla and Kohistan.
(Nov-25-05 to Sep-30-06) Field Officer Catholic Relief Service (CRS) Pakistan earthquake emergency response project for District Kohistan and Shangla.
RESPONSIBILITIES:
Conducted assessment, registration, verification, distributions and monitoring of relief goods.
Provided support in Implementation and monitoring of cash for work projects.
Regularly maintained database and coordinated with stakeholders.
Condcuted market surveys for voucher system and involved in its implementation.
Provided support in capacity building of partner staff on voucher program
(Oct-09- 05 to Nov 25-05) Program Manager Swat Youth Front (SYF), Dist Swat base National NGO
RESPONSIBILITIES:
Coordination with Ingo’s, Army, and District Administration
Meeting with local representatives to determine selection criteria, for relief goods.
Complete narrative and financial weekly reports regarding relief program.
(Feb 05-Oct-09-05): Program Manager (Swat Youth Front) Kalam Snow fall Relief Project, of Oxfam-GB/CRS.
RESPONSIBILITIES:
Complete narrative and financial weekly reports regarding relief program. Meeting with local representatives to determine selection criteria, for relief goods. Facilitate supervisors, volunteers regarding  program guidelines and procedures Conduct random surveys of beneficiaries
Prepare project presentations for representation at different forum
Support partner organizations by providing technical assistance on issues relating to project implementation, reporting, and identify possible links with donors and other organizations to help them in sustainability of their programs
Jan 05 2002: Program Officer 63 Non-formal Schools and 3 PPC Girls Colleges, Swat Youth Front.
RESPONSIBILITIES:
Support the Project supervisor in project monitoring at on regular basis.
Ensure that Project supervisor submit the monitoring reports regularly with recommendations for follow-up action
Prepare project presentations for representation at different forum.