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خلاصہ
Looking for a position in dynamic and well reputed organization which offers an extra
outstanding altitude for learning, growing accepting challenges that in turn would enhance
my approach of free thinking, knowledge, abilities, skills, capacity and experience
تجربہ
Customers Sale Officer
Builds business by identifying and selling prospects
maintaining relationships with clients. Sells products by establishing contact and developing
relationships with prospects recommending
solutions.Maintains relationships with clients by
providing support, information, and guidance. Researching and recommending new opportunities
recommending profit and service
improvements.Identifies product improvements or new
products by remaining current on industry trends, market activities, and competitors. Maintains quality service by establishing and enforcing
organization standards. Contributes to team effort by accomplishing related
customer screening analyst
On-going sanction screening of bank portfolio To use the reporting tools for control and analysis
2-Case management of sanction screening alerts within the agreed TAT
3-Closure of sanction screening alerts with proper case management and record of proper evidences / communication
4-;Reporting of suspicious transactions to CS supervisor
Customer service
Builds business by identifying and selling prospects
maintaining relationships with clients. Sells products by establishing contact and developing
relationships with prospects recommending
solutions.Maintains relationships with clients by
providing support, information, and guidance. Researching and recommending new opportunities
recommending profit and service
improvements.Identifies product improvements or new
products by remaining current on industry trends, market activities, and competitors. Maintains quality service by establishing and enforcing
organization standards. Contributes to team effort by accomplishing related
results as needed
Customer Service Officer
Receive and respond to customer service account inquiries on account balances, transaction
details, statements and fees and charges.
• Open new accounts/Closing accounts
• Alterations to existing savings and cheque accounts
• Inquiries for home, car and personal loans
• Inquiries on internet services
• Handling cash transactions and cash balancing
• Overseas transfers
• Set up periodical payment authorities on accounts
• Promote bank products and services
• Change statement of account cycles
• Identify customer needs
• Refer customers to appropriate banking services and representatives.
