خلاصہ

Working with the competitive organization is my top priority, where I put my skills and abilities according to organizational needs. I am flexible and adaptable to dynamic organizational needs, being a corporate member I will put my efforts to capitalize the resources efficiently, and enjoying the challenges of completing the tasks timely to pursue career development.

تجربہ

کمپنی کا لوگو
Dispatch Coordinator
Flinkfreight Logistics
جنوری ۲۰۲۲ - موجودہ | Rawalpindi, Pakistan


Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needsRelaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnelUsing telephones, two-way radios or text messages to contact employees or emergency personnelSpeaking with supervisors or customers to resolve problems, requests for services or equipmentPreparing daily work such as schedulesPreparing work orders for crew or receiving work orders from work crewsBeing in charge of communications within company assigned territoriesKeeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information

کمپنی کا لوگو
E-commerce Officer (Supply Chain and operations Management of Amazon,eBay,Wish,Wallmart,Alibaba
NineSol Technologies
فروری ۲۰۲۰ - دسمبر ۲۰۲۱ | Islamabad, Pakistan

Maintaining the storage of stockPurchasing inventory - raw materials or components are bought and delivered to the warehouse.Storing inventory ( inventory is stored until needed. Raw materials are moved to production facilities to be made into finished goods and returned to stock areas until ready for shipment)Design and implement an inventory tracking system to optimize inventory control procedures.Examine the levels of supplies and raw material to determine shortages.Document daily deliveries and shipments to update inventory.Prepare detailed reports on inventory operations, stock levels, and adjustments.Evaluate new inventory to ensure its ready for shipment.Perform daily analysis to predict potential inventory problems.Order new supplies to avoid inefficiencies or excessive surplus.Analyze different suppliers to obtain the best cost-effective deals.To develop and grow various e-commerce businessResponsible for product listing on the various online platformsExecute and coordinate day to day operation from receiving to delivering and inventory trackingResponsible in maintaining e-commerce sites, handling enquiries and comments through these platforms in a timely and professional manner.Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.Build relationships within the company and with external parties, such as suppliers or distributors.Read and comprehend legal documents, such as contracts or import/export agreements.Collaborate with others from diverse backgrounds in order to identify problems and find solutions.Recruit and train new employees.

کمپنی کا لوگو
Information Technology Technician (IT Technician)
1Zone Communication
مارچ ۲۰۱۹ - فروری ۲۰۲۰ | Rawalpindi, Pakistan

Perform Troubleshooting To Diagnose and Resolve problem ( Repair Or replace Parts debugging etc).

Setting Up Workstations With Computer and Necessary peripheral device's.Checking Computer

Hardware (HDD, Mouse, keyboard etc)

to Ensure Functionality.Istalling and Configuring Appropriate Software and Function According to The Specifications.

Develop And Maintain Local Networks in ways That Optimize Performance.

Ensure Security and privacy Of Network's and computer.

کمپنی کا لوگو
Quality Assurance Specialist
Bini Telecommunication
جولائی ۲۰۱۸ - مارچ ۲۰۱۹ | Rawalpindi, Pakistan

Determining telemarketing quality standards by studying inbound and outbound calls and customer service presentations conducting test calls to telemarketing service representatives on new products.
Verifying telemarketing results by measuring skills in use of scripts, product knowledge, sales and service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call.
Providing feedback to Manager by monitoring calls monitoring feedback for customers conducting monthly help sessions.
Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives providing quality ratings identifying training needs developing training programs
conducting training.
Directs quality initiatives by requiring adherence to quality assurance policies and procedures developing new models implementing changes.
Acting as a catalyst for change and improvement in performance and quality.

کمپنی کا لوگو
Customer Service Representative
Transonic Technology
جنوری ۲۰۱۷ - جون ۲۰۱۸ | Rawalpindi, Pakistan

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
Maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Update customer information in the customer service database during and after each call.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Problem solving and turning frustrated clients into repeat customers.Work in occasional nights, holidays and weekends.Maintains customer records by updating account information.

تعلیم

Preston University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA Information Technology‎
Marketing and Accounting
CGPA 3.2/4
2019
Government College University
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.com‎
Accounting
2014

پیشہ ورانہ مہارتیں

متوسط Amazon AWS Command
متوسط Customer Relation Management
متوسط Demand Supply Planning
ابتدائی Dispatch coordinator
متوسط Logistics
ماہر Microsoft Excel
ماہر Microsoft Office
ماہر Official Tasks Handling
متوسط Operating System Development
متوسط Pricing Negotiations
متوسط Quality Assurance Processes
متوسط Supplier Negotiation
متوسط Supply Chain Software Command
متوسط Supply Strategy
ماہر Team Player

زبانیں

متوسط انگریزی