خلاصہ

Motivated Executive joint shop with 5 years of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales targets quotas. Committed to strengthening customer expectations and customer experiences with positivity and professionalism when answering request and processing sales.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Center Manager position. Ready to help team achieve company goals.

تجربہ

کمپنی کا لوگو
Business Center Manager
Ufone GSM
مئی ۲۰۲۲ - مارچ ۲۰۲۳ | Depal Pur, Pakistan

1- Analyzed risks and profitability of assigned client portfolios to ascertain ongoingfavorability and conformity with office terms.2- Managed 2 persons team by conducting performance evaluations, promotions, salaryrecommendations and disciplinary actions.3- Provided suitable credit, deposit or other customer services as well as counsel and adviceto best meet clients\' needs.4- Reported issues to higher management with great detail.5- Directed management meetings to enhance collaboration and maintain culture based ontrust and group problem-solving.6- Boosted team member productivity by enhancing performance monitoring and institutingmotivational approaches.7- Acquired, expanded and maintained client relationships with inside and outside businessdevelopment activities.8- Managed purchasing, sales, marketing and customer operations efficiently.9- Developed programs to maximize branch profitability, minimize risk and improve customerservice and product knowledge.

کمپنی کا لوگو
Executive Business Center
Ufone GSM
نومبر ۲۰۱۹ - مئی ۲۰۲۲ | Okara, Pakistan

2- Greeted customers and offered assistance with selecting merchandise, finding accessoriesand completing purchases3- Collaborated with managers to provide customer feedback and recommend operationalchanges to meet emerging trends4- Used consultative sales approach to understand customer needs and recommend relevantofferings5- Identified new targets, developed new business opportunities and presented product linesto customers6- Achieved sales goals of service targets by leveraging interpersonal communication skillsand product knowledge to cultivate and secure new customer relationships.7- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.8- Exceeded goals through effective task prioritization and great work ethic.9- Used Microsoft Word and other software tools to create documents and othercommunications.10- Improved operations through consistent hard work and dedication.

کمپنی کا لوگو
FieldOfficer
FMC United Pvt Ltd
فروری ۲۰۱۷ - اکتوبر ۲۰۱۸ | Depal Pur, Pakistan

Completed efficient store resets to prepare store for
special promotions and seasonal updates.
Liaised with customers, management and sales
team to better understand customer needs and
recommend appropriate solutions.
Used consultative sales approach to understand
customer needs and recommend relevant offerings.

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, بیچلرز ان آرٹس, BA Mass.com‎
Mass communication
درجہ B
2019
Pakistan Board of Technical Education Lahore
ڈپلوما, DAE ELECTRICAL‎
Electrical
مکمل
2015
BISE
میٹرک / او لیول, سائنس, Matric with Science‎
Math, Physics, Biology
درجہ B
2012

پیشہ ورانہ مہارتیں

متوسط Accounts Reconciliation
متوسط Admission Management
ماہر After Sales
متوسط Answering Inquiries
ماہر B2B Sales
متوسط Banking Compliance And Monitoring
ماہر Big Ticket Sales
ماہر Branch Administration
ماہر Branch Handling
ماہر Branch Management
ماہر Branch Operations Management
ماہر Business Development
ماہر Business Development Strategies
ماہر Business Strategies
ماہر Commitment to Customer Service
متوسط Communication Skills Listening
ابتدائی Computer Skills (Diploma Office Management)
ماہر Corporate Sales Management
ماہر CRM Handling
ماہر Customer Service
ماہر Customer Success Management
متوسط Export Development
ماہر Lead Generation
متوسط MS Excel
ماہر MS Office
متوسط office managements
متوسط Presentation Skills
ماہر Quality Control Cutting
متوسط Receptionist Task Management
متوسط Relations Management
ماہر Revenue Analysis
ماہر Sales
ماہر Sales Channel Development
ماہر Sales Growth Analysis
ماہر Sales Management
متوسط Strategic Sales
ماہر Team Learning
ماہر Time Management
ماہر المبيعات عبر الهاتف
ماہر تطوير مبيعات B2B

زبانیں

ماہر انگریزی
متوسط پنجابی
متوسط اردو