خلاصہ

I have a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. I have more than experience in managing and leading teams across multiple sectors. I am eager to learn, I enjoy overcoming challenges. 

تجربہ

کمپنی کا لوگو
Customer Service Representative
Karma Software Solutions
اگست ۲۰۲۳ - موجودہ | Lahore, Pakistan

As a seasoned License and Permit Broker, I have a track record of successfully assisting clients in obtaining licenses, permits, and registrations from various government departments for their businesses. With a focus on client satisfaction, I excel in guiding clients through the regulatory landscape and ensuring compliance while transparently communicating associated charges.Key ResponsibilitiesClient EngagementProactively identify and engage clients seeking licenses, permits, or registrations for their businesses.Conduct in-depth consultations with clients to understand their unique needs and specific regulatory requirements.Information GatheringThoroughly collect and assess detailed information from clients, including business activities, location, and industry specifics.Validate the accuracy and completeness of client-supplied data, streamlining the application process.Regulatory MasteryMaintain an up-to-date understanding of evolving regulations, requirements, and procedures across various government departments.Expertly navigate the regulatory landscape, determining precise permit and license needs for each client.Efficient Application ProcessExpertly prepare, compile, and submit meticulous applications, forms, and supporting documentation to relevant government agencies.Ensure applications are comprehensive, accurate, and efficiently processed.Transparent Fee StructureClearly articulate the fee structure to clients, encompassing government fees and service charges.Provide clients with precise cost estimates, fostering transparency and trust.Client-Centric Follow-UpMaintain proactive communication with clients, keeping them informed of application progress and milestones.Vigorously pursue expedited processing when necessary by liaising with government agencies.Meticulous Documentation ManagementEstablish a well-organized system to document and track all client interactions, applications, and approvals.Ensure clients receive

کمپنی کا لوگو
Command Center Associate
Cheetay Logistics
جنوری ۲۰۲۱ - دسمبر ۲۰۲۱ | Lahore, Pakistan

I was working as a command center associate.

کمپنی کا لوگو
Chat Support Executive
Cheetay Logistics
اپریل ۲۰۲۰ - دسمبر ۲۰۲۰ | Lahore, Pakistan

I was working as a chat support executive in cheetay logistics.

کمپنی کا لوگو
Customer service Representative
Cheetay Logistics
اکتوبر ۲۰۱۹ - مارچ ۲۰۲۰ | Lahore, Pakistan

I have been working here in different departments currently I am working in command center department 

کمپنی کا لوگو
Team Leader
Mindbridge
مارچ ۲۰۱٦ - اگست ۲۰۱۹ | Lahore, Pakistan

Working as a customer care representative at jazz helpline

کمپنی کا لوگو
Customer Care Representative
Business &Communication Center
مئی ۲۰۱۴ - دسمبر ۲۰۱۵ | Lahore, Pakistan

Working as a customer care representative at jazz helpline.

کمپنی کا لوگو
Data Entry Clerk
Archifiles Of Pakistan
مارچ ۲۰۱۲ - دسمبر ۲۰۱۳ | Lahore, Pakistan

Data Entry Clerk in Archifiles of GIS data is responsible for accurately and efficiently entering geographic and spatial data into the GIS database system. They play a vital role in ensuring the integrity and accuracy of geographic information, which is used for various purposes such as urban planning, environmental analysis, and infrastructure management.Additional ResponsibilitiesWeb Data Collection Gather geographical and spatial data from various online sources, including websites and databases, and compile this information into the GIS dataset.Data Verification Cross-reference and validate data collected from external sources to ensure its accuracy and consistency with existing GIS data.Source Documentation Maintain a record of the websites and online sources from which data is collected, including URLs, publication dates, and any necessary citations.Data Integration Integrate external data seamlessly into the GIS database, ensuring that it aligns with established standards and formatting requirements.Data Privacy and Compliance Adhere to data privacy regulations and copyright laws when collecting and using data from online sources, and seek necessary permissions or licenses if required.Including these responsibilities highlights the role\'s versatility in data collection, not only from internal sources but also from external websites, which can be valuable for enriching the GIS database with up-to-date and relevant geographic information.

تعلیم

Allama Iqbal Open Univeristy
بیچلرز, بیچلرز ان کامرس, Bachelor In Commerce‎
COMMERCE, ACCOUNTING, ECONOMICS
درجہ B
2021
BISE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Accounting, Statistics, Economics, Computer, Business & Communication
درجہ B
2007

پیشہ ورانہ مہارتیں

ماہر Account Sales Strategies
ابتدائی Accounting
متوسط Accounting Skills
ابتدائی Admin Assistance
ابتدائی Adobe Photoshop 
متوسط Amazon Knowledge
ابتدائی Bank Reconciliation on
ابتدائی Book Keeping
ابتدائی Bookkeeping
ماہر Call Center Services
ابتدائی Campaign Management
ماہر CEM Deployment
ابتدائی Chat Support
ماہر Client Coordination Skills
ماہر Client Dealing
ابتدائی Clinic Verification
متوسط Close Attention to Detail
ابتدائی Committed to Customer Satisfaction
ابتدائی Communication and Interpersonal Skills
ابتدائی Computer Proficient
ماہر Customer Care
ماہر Customer Dealing 
ماہر Customer Service Skills
ماہر Customer Services Oprations
ابتدائی Data Entry
ماہر Database Management 
ابتدائی eBay Account Handling
ابتدائی Export Management
ابتدائی Export Development
ابتدائی Financial Accounting
ابتدائی Fluent in English
متوسط Fluent In In English
ماہر Front Office Support
ابتدائی Funds Management
متوسط Good Communication Skills
متوسط Handling Assignments
ابتدائی Listening to Customers
متوسط Low Voltage Systems Handling
ابتدائی Manage Client Relationships
ماہر Management Skills
ماہر Management Skills 
ابتدائی Microsoft Excel
متوسط Negotiation Skills
ابتدائی Oral Communication Skills
متوسط Organization Skills
متوسط Patient Calling
ابتدائی Preparing Enteries
ماہر Presentation Skills
ماہر Process Operations Handling
متوسط Product Listing

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں