خلاصہ

Responsible and dependable Support Executive with 4 years progressive experience with different companies across different countries. Highly skilled in responding to customers, Customer and technical support, managing their accounts, performing office support duties, providing information to the public, receiving payments and addressing customer complaints. Efficiently work independently as well as collaboratively.

پراجیکٹس

The Prime Design Group

تجربہ

کمپنی کا لوگو
Linguist Executive
Empire Group UK
ستمبر ۲۰۱۹ - موجودہ | Islamabad, Pakistan


Assert with Linguists in the UK who come from all walks of different backgrounds, cultures, and ethnicities.
Maintain detailed and accurate records/data entry, on CRM.
Resolve any issues/queries and general day-to-day support.
Identifying linguist needs, clarify information, research every issue, and providing solutions.
Monitor performance in conjunction with personal goals and business objectives.

کمپنی کا لوگو
Verification Officer
Safa Worldwide Pvt Ltd
جنوری ۲۰۱۸ - ستمبر ۲۰۱۸ | Islamabad, Pakistan

Responsibilities / Accomplishments:

• Deals with UK People
• Provides them SIM Mobile Contract of Different Packages
• Work in Sales department of UK Mobile Network ( O2 )

کمپنی کا لوگو
Executive
Axact
نومبر ۲۰۱۷ - جنوری ۲۰۱۸ | Islamabad, Pakistan

Responsibilities / Accomplishments:
• Deals with Middle East People
• Enroll them with the US online Universities for Higher Education
• Work in Sales department of Axact Business Unit

کمپنی کا لوگو
CSR, Verification Officer
Safa Worldwide Pvt Ltd
اکتوبر ۲۰۱٦ - نومبر ۲۰۱۷ | Rawalpindi, Pakistan

Responsibilities / Accomplishments:
• Deals with UK People
• Provides them SIM Mobile Contract of Different Packages
• Work in Sales department of UK Mobile Network ( O2 )

کمپنی کا لوگو
Customer Service (CSR)
Xperient Pvt Ltd
جنوری ۲۰۱٦ - ستمبر ۲۰۱٦ | Rawalpindi, Pakistan

Responsibilities / Accomplishments:
• Deals with Australian People
• Provides them accommodation in 3to 5 Star Properties
• Work in Sales department of Australian Holidays Company

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, B.A (Arts)‎
Journalism, Political Science
CGPA 3.0/4
2019
Punjab College of Commerce Rwp Cantt 661
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), FSC Pre Eng‎
Chemistry, Mathematics, Physics
2015

پیشہ ورانہ مہارتیں

ماہر After Sales Skills
ابتدائی Asset Management
متوسط B2B Business Development
ماہر Bookings Management
ماہر Bossiness Development Strategies
متوسط Branch Support.
متوسط Business Development Strategies
متوسط C Level Executive Support
ماہر Call Centre
متوسط Call Centre Agent
متوسط Clain Management
متوسط Client Deaaling
ماہر Closing Abilities
ماہر Commun ication Skills
ماہر Configuration Knowledge
ماہر Conservation Awareness
متوسط Content Writing
ماہر Coordination Skilla
ابتدائی Corporate Sales Presentations
ماہر Customer Acquisition Skills
ماہر Customer Focus
ماہر Customer Relation Management
متوسط Customer Satisfaction Management
ماہر Customer Service
متوسط Data Analysis
متوسط Data Sorting
ماہر Database Impact
ماہر Database Management 
ماہر Dental Equipment Knowledge
ماہر eCommerce Account Handling
متوسط Electrical Procedures
ماہر Email Writing
ماہر Equipment Handling
ماہر Event Marketing Strategies
متوسط Fleet Management 
ماہر Fluent in Engslish
متوسط Information Technology Strategies
ماہر IT Products Knowledge
متوسط IT Support Responsibilities
ماہر Japanese and Korean Language Proficiency
متوسط Knowledge of MS Access
ماہر Knowledge Of Purchase
متوسط Lead Generation
ابتدائی Legal Affairs Management
ماہر Marketing Stratergies
ماہر Marketing Skills
متوسط Microsoft Applications Command
متوسط MS Excel
متوسط MS Office & In Page
متوسط Multitasking Skills

زبانیں

ماہر اردو
ماہر انگریزی