خلاصہ

A polite, friendly and sociable person who can coordinate the flow of paperwork around an office, and provide administrative support of the highest caliber. Maxine can keep a cool head in busy, complex circumstances and is the kind of person who inspires others to work to their optimum.Familiarity with maintaining records and reports, as well as complying with administrative standards.

پراجیکٹس

Critical Assisment On TV Commercial and Billboards

تجربہ

کمپنی کا لوگو
Customer Service Representative
The Aga Khan University (AKU)
جنوری ۲۰۱۹ - موجودہ | Karachi, Pakistan

Working in Executive New Private Wing
 Provides quality service by enforcing quality and customer service standards.
 Oversee and supervise the work of junior staff.
 Performing administration task.
 Managed monthly stock items and placed order when needed.
 Correspondence with warehouse and purchase department for unit stock via e-mail or call
 Checks all stock received against orders and ensures they are in good condition returning defective and/or incorrect items where necessary

کمپنی کا لوگو
Receptionist / Unit Admin
The Aga Khan University (AKU)
جولائی ۲۰۰۵ - دسمبر ۲۰۱۸ | Karachi, Pakistan

Responsibilities

• Perform duties as Service Coordinator and Secretary, Service Line 1 (Heart Lungs and Vascular) as per need.
• Oversee and supervise the work of junior staff
• Provide general administrative and clerical support
• Assisting with all aspects of administrative management, directory maintenance, logistics,
equipment and storage
• Supervise, instruct, plan, and assign work to building cleaning staff.
• Receive any complaints and report to appropriate individuals for necessary action or adjustment.
• Daily complain round with coordinator with Patients and patient’s relative for feedback.
• Provides quality service by enforcing quality and customer service standards
• Communication with Patient families
• Record of Patients previously admission files
• Registration
• Discharge
• Handle internal external calls.
• Accommodation charging
• Routine billing charging of Patients:
• Maintain on call physician schedule accordingly with pager numbers.
• Making mike and paging system.
• Attend visitors.
• Maintain monthly stock items of the unit.
• Maintain predetermined levels of stationery and replenish stock as required.
• Enter Charges for specific procedure in computer or in the specific slip
• Maintaining Record for Patients Admission, Discharge, Death, Transfer out or LAMA
• (Leave against Medical Advice) coordinate with administration department.

تعلیم

Khadim Ali Shah Bukhari Institute of Technology
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, HRM & SCM‎
Business Administration, Human Resource Management, Supply Chain Management
CGPA 2.7/4
2020
University of Karachi
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting & Finance, Business Management, Mathematical Statistics
فی صد 50%
2014
Jamia Millia Govt Degree College Malir 15 Karachi
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, Computer Science‎
Physics, Computer Sciences and Information Technology, Mathematics
درجہ D+
2005

پیشہ ورانہ مہارتیں

ماہر Administration Skills
متوسط Administrative Assistance
ماہر Administrative Functions
ماہر Administrative Management
ماہر Administrative Office Support
ابتدائی Basics Supply Chain Management
متوسط BEST KNOWLEDGE ABOUT SUPPLIES
متوسط Conservation Awareness
ابتدائی Customer Analysis
متوسط Customer Satisfaction
متوسط Customer Service Management
متوسط Customer Service Operations
ماہر Customer Services
متوسط Customer Success
متوسط Data Miniing
متوسط Decision Analysis
ابتدائی Drafting Correspondence
متوسط EFFFICIENT IN COMPUTER SKILLS
متوسط EFFICIENT IN SUPPLIER SELECTION
متوسط Food Knowledge
ماہر HR values
ابتدائی Intercom Use
متوسط Management
ابتدائی Meeting Scheduling
متوسط Microsoft Outlook
متوسط Multi-tasking skills
متوسط Multitask
ماہر Multitasking Skills
ابتدائی Negotiation Skills
ماہر Office Administration
متوسط Office Coordination
ماہر Official Assignments
متوسط ONTIME COMPLETION OF TASKS
ماہر Organizing
ماہر Outstanding Time Management Skills
ماہر Pressure Handling Skills
متوسط Problem Solving Skills
ابتدائی Proficient In English
ابتدائی Project Administration
ابتدائی Pursuing News Stories
ابتدائی Supply Chain
ابتدائی Supply Chain_Management
متوسط Team Leading Skills
متوسط Team Management
متوسط Team Management Skills
ماہر Team Player
متوسط Time Management
متوسط المهارات الهاتفية
ماہر رعاية العميل

زبانیں

متوسط گجراتی
متوسط انگریزی
ماہر اردو

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