Job Responsibilities:

Operation:
• Organized 3rd Annual conferences on awareness of ADHD & Dyslexia(Health & Education)
for community betterment and stop school dropout ratio in Karachi.
• Organized training / workshop venue, logistics, food, transport, accommodation etc. as
required ensuring efficient training / workshop attendance and delivery.
• Managing the day to day logistics for the staffs.
• Maintaining records of billing, Petty cash expense, consumable resource use, fuel log, van maintenance and other Office expense for management assistance.
• Maintaining Compliance protocols for all office operation.
• Coordinating with vendors / riders for administrative tasks.
• Assisting the management in budget and resource maintenance.
• Assisting to the HR coordinator to manage the HR files.
• Maintaining the attendance list of events.
• Assist in maintaining an office database.
• Assisting staff marketing and publicity.
• Recording, purchasing and delivery of monthly inventory supplies for office.
• Maintain a database of vendors for office resources.
• Receiving cheques, purchasing and vendor follow-ups.
• Surveying the market and obtaining resource and equipment from the market at the most economical rates.
• Dealing with finance (Approvals processed and sent to Finance same working day).
• Maintained, updated Assets sheet.


Projects:
• Facilitation with service department for awareness and training programs.
• Oversee repair and maintenance measures around the office.
• Assisting the publicity team in establishing useful networking connections.
• Preparing relevant publicity matter ahead of field visits/presentations and workshops.

Job Responsibilities
• Answer calls & respond to email
• Handle customer inquiries
• Manage and resolve customer complaints
• Update existing customer information
• Identify and escalate on priority
• Route calls to appropriate resource
• Follow up with customer where necessary
• Document all call information according to standard operating procedures