خلاصہ

Starts my professional career in Shangrila foods (Pvt) limited a renowned FMCG company as an MTO operation. After six months promoted as operation officer. Among by coworker I have natural ability to promote products and build rapport through listening and communication skills. Highly organized and efficient in fast-paced multitasking environments, able to prioritize effectively to accomplish objectives with creativity and enthusiasm.

تجربہ

کمپنی کا لوگو
Sales Operation Executive
Hilal Care Pvt ltd
اکتوبر ۲۰۲۰ - موجودہ | Karachi, Pakistan

External Customer Operation-Order & Payment Verification-Direct & Indirect Customer Order Processing as per defined respective price Structure-Maintaining Customer Ledger-Receiving Customer / Key Account Payments and update status to financeCustomers Liaison-To ensure close customer engagement for key information regarding company policies, price change, trade promotion, new products launches.-To update & maintain Distributors Master file include all necessary information.-Strong coordination will sales team of all day to day queries and issues.-New distributors appointments/ agreement & full and final settlementCustomer Support Management.-Align Finance & Supply Chain to maintain 72hrs (Working) order to delivery process.- Maintain Stock level at distributorsSupply Chain Liaison-To get update warehouse stock status-To ensure timely dispatches of stock against order received form external customerFinance Liaison-To all sales related financial reconciliation- To update customer payment status

کمپنی کا لوگو
Sales & Distribution Officer
SAMI Pharmaceuticals
دسمبر ۲۰۱۹ - اکتوبر ۲۰۲۰ | Karachi, Pakistan

Below mention tasks performed on SAP-SD
- Responsible for releasing Physician Sample & Promotional material order.
- Process Export orders.

- Reconcile Export invoice.

- Issue credit notes for stock transfer from institution to distributer

کمپنی کا لوگو
Sales Operation officer
Shangrila (Private) Limited
اگست ۲۰۱۷ - نومبر ۲۰۱۹ | Karachi, Pakistan

Looking all operational task of key Accounts(Imtiaz, chase up, Metro, Hyperstar Al-Fatah & Spar) and Institutions(USC & CSD) customer
• Order processing of Key Account and institutions customers after verifying of rates and quantity of each SKU.
• Rates and Article update. • Apply trade offer for each customer. • Ensure each order deliver timely with coordination of Lahore and Karachi Warehouse
. • Sales target update for each month territory wise and customer wise.
• Good receiving note (GRN) follow up from sales team and update into the system. • Payment recording USC and CSD. • Claims verification of indirect supplies.
• Extract monthly and yearly sales reports and share with management, regional managers or Area sales managers.
• Follow up regarding missing Delivery challan of Imtaiz, Metro, Al-fateh and Chase up from sales team and related distributor.
• Follow up from sales team regarding short payments.
• Any other additional task assigned by management.
• Resolve sales team quarries.

کمپنی کا لوگو
Management trainee officer
Shangrila (Private) Limited
فروری ۲۰۱۷ - جولائی ۲۰۱۷ | Karachi, Pakistan

Looking utility store departments (USC) and Canteen store departments (CSD) allover Pakistan with below responsibilities.

Working on ERP

¥ Order processing after verifying of rates and packing.
¥ Sales target update for each month.
¥ GRN and RV recording.
¥ Payment recording.
¥ Claims verification.
¥ Sales Reports extraction.

کمپنی کا لوگو
Business development executives
icm japan
جون ۲۰۲۱ - نومبر ۲۰۱٦ | Karachi, Pakistan

Job responsibities:
-Determine requirement by working with customers

-Answers inquiries by clarifying desired information, researching, locating and providing information,

-Resolves problems by clarifying issues, researching and exploring answer and providing alternate solution, implementing solution escalating unresolved problem.

-Meet and exceed target relating to revenue growth, activities, profit margin and services sales,
customers retention.

-Develop effective working relationship with customers through regular meeting and identify and obtain further sales and business development opportunities.

تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA(Supply chain management)‎
Inventory management, Severices and manufacturing, Strategic supply chain management
CGPA 3.0/4
2018
Iqra University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Accounting, Marketing (Brand Management, Consumer Behavior)
CGPA 2.7/4
2017

پیشہ ورانہ مہارتیں

ماہر Client Follow-up
متوسط Communicate Clearly
ابتدائی Customer Service Representatives
متوسط Excellent Command over Written and Spoken English
متوسط Excellent speaking skills in the target language
ابتدائی Food Knowledge
ابتدائی Knowledge of FMCG
ابتدائی Official Assignments
متوسط Product Packing
متوسط Public Speaking
ابتدائی Sales Order Management Solution
متوسط Supply Chain
ابتدائی Target Setting
ابتدائی مبيعات الاستشارات
متوسط Veterinary

زبانیں

ماہر انگریزی
ماہر اردو

Asad آپکے جاننے والے

Faheem Shehzad
Shangrila (Private) Limited