MBA Gold Medalist and Sales & Marketing Professional with 10+ years of experience in business development, contract management, client relations, administration, and security management. Expertise in negotiation, proposal drafting, bidding, customer support, grievance management, and security protocols. Proven ability to drive revenue growth, manage complex contracts, and deliver tailored solutions while ensuring effective administration and maintaining strong client relationships. Skilled in handling security management and achieving optimal outcomes in high-stakes environments.
Managed the entire contract lifecycle, from drafting and reviewing to ensuring compliance with company policies and legal requirements. Processed enlistment documents and participated in tender processes. Provided comprehensive customer support to clients nationwide, coordinating with stakeholders and addressing their needs effectively.
In my role, I've built and maintained strategic relationships with our valued business partners, ensuring effective communication with key clients. I've also been instrumental in facilitating cross-departmental collaboration for product research and actively participated in various business development activities. Additionally, I've had the responsibility of identifying and evaluating potential growth opportunities for our company. One of my key contributions has been working directly with customers, utilizing designated tools, and overseeing the entire trade cycle from sales to delivery and payment, consistently upholding high standards of customer service and satisfaction. Furthermore, I’ve been responsible for contract preparation, always seeking the consent of SM-Marketing to ensure alignment with our company's goals and objectives.
In my capacity, I've played a pivotal role in contract preparation, always seeking the consent of SM-Marketing to ensure alignment with our company's goals and objectives. Additionally, I’ve focused on nurturing and sustaining a positive relationship with our clients. I've achieved this by working directly with customers through established tools and taking full responsibility for the entire trade cycle, from the initial sale through to delivery and payment. My commitment to upholding high standards of customer service and satisfaction has been unwavering. Moreover, I've actively engaged with clients on a regular basis, addressing any concerns or obstacles through direct and personal liaison, effectively resolving complaint issues to enhance overall client satisfaction.
in that rolw i was Responsible for providing administrative and operational support to the Regional Manager, ensuring smooth communication across departments. Duties include coordinating schedules, handling correspondence, preparing reports, tracking performance metrics, assisting in project management, and supporting day-to-day regional operations. Acts as a liaison between the regional team and management to ensure alignment with organizational goals.
Managing Import Documents and shipments order schedules.
Arranging the import details and orders according to the required shipments.
Documentation of each order in assembly lines.
Required mannual issuance to the staff and preparing order chain in prodcution lines.
Maintaining all the related data for timely compliance.
Maintaining all records with accuracy.
Specifying quality requirements of raw materials with suppliers.
Investigating and setting standards for quality/health and safety.
Ensuring that manufacturing processes comply with standards at both national and international level.
monitoring the machanisum of quality department.