خلاصہ

A dedicated, self- motivated and enthusiastic individual, seeking a job in a dynamic progressive organization, which helps in nurturing my academic skills in self-motivated and challenging environment.

پراجیکٹس

Lahore City Navigator

تجربہ

کمپنی کا لوگو
Transciber
Touchstone Communications
فروری ۲۰۲۱ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
Backend Support Executive
Abacus Consulting
فروری ۲۰۱۹ - جنوری ۲۰۲۱ | Islamabad, Pakistan


Handling calls from customers and providing them with a solution to their queries.
Rectification of all customer complaints communicated through verbal, written or other channels
Aim to get to the heart of what customers truly want. Also deal with specific questions over the phone or by email.
Pass the general feedback they are hearing from customers in order to help build a better product or develop a new service.
To educate others hired agents to respond to customer complaints.

کمپنی کا لوگو
Volunteer
Carnegie Library of Pittsburgh
اگست ۲۰۱۷ - ستمبر ۲۰۱۷ | Pittsburgh, USA

• Completed 72 hours as a computer help volunteer.
• Provide basic computer assistance on tasks including e-mail, internet, and Microsoft Office to library patrons in a busy, urban library setting.
• Writing and editing resumes.
• Teaching computer skills.
• Helping with Fax and scan machine.

تعلیم

Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
ماسٹرز, , ‎
Human Resource, Supply Chain Management
CGPA 3.2/4
2020
Islamia University
بیچلرز, بیچلرز ان ٹیکنالوجی, B.Sc (Hons)‎
Management and Information Technology
CGPA 3.1/4
2017
Punjab College
, I.C.S‎
فی صد 66%
2013
The City School
, O Level‎
فی صد 67%
2011

پیشہ ورانہ مہارتیں

ابتدائی Able to work under any condition
ابتدائی Strong capabilities of handling situat
ابتدائی Supportive and friendly with colleague
متوسط 360 Recruitment
ابتدائی Accounts Reconcialiation
ماہر Administrative Management
ماہر Administrative Office Support
ماہر Adminstration Knowledge
متوسط Agent Recruitment
متوسط Amazon Operations
ابتدائی Analysis of Business Problems
ماہر Analytical Skills
متوسط Audio Transcription
متوسط B2B Marketing
متوسط Behavior Problems
متوسط Branchless Banking
ابتدائی Branding
متوسط Business Strategy
متوسط Client Focus
ماہر Client Service Orientation
ماہر Committed Customer Services
متوسط Compliance
ابتدائی Conservation Awareness
متوسط Contract Management
ابتدائی Coordination Abilities
متوسط Coordination Skills
ابتدائی Database
متوسط Database Management
ماہر Digital Communication Skills
ابتدائی Documentation Management
متوسط Doodle
ابتدائی Ebay Sales
ماہر Email Etiquette
ابتدائی Fincane Reporting
متوسط Fluent In English
متوسط Good International Language Command
متوسط HR Policies
ابتدائی HRIS
متوسط Human Resource Planning
متوسط Human Resources
متوسط Initiator
متوسط Interpersonal Leadership
متوسط Interview Skills
ماہر Lab Knowldge
ماہر Live Chat Handling
ماہر Maintenance Management
ماہر Management
متوسط Micorost Excel
ماہر Micorost Word
ماہر Moz Keyword

زبانیں

متوسط اردو
متوسط انگریزی