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خلاصہ
I like to solve problems, throughout my career. Feels like it’s in my blood. That is why I developed myself as a handy Merchandiser & Analyst.
I am MBA & having 13 years of total experience with very strong analytical, customer services & operational skills. These skills helped me to boost sales and improve work efficiency in my previous job in a Dubai based company and in current job as well. Seeking to work in an organization where I can convert my academic knowledge into professional efficiency, my skills & experience can be used at the maximum level and the environment that can help me in further reshaping my abilities. My experience and educational background are showing my professional career summary and I would like to discuss with you more in a meeting.
تجربہ
Merchandiser
Handling external correspondence of company with customers
Keeping a regular flow of internal communication in company in professional manner
Monitoring running production on regular basis
Handling new developments, exploring new designs and coordinating R & D
Monitoring samples on regular basis from production to dispatch process
Coordinating with team to make exact BOM of products
Coordinating with purchase and store department for material requirements/ stock information
Coordinating with export officer for on time shipment & shipping arrangements
Communicating with international suppliers for imported materials & fabrics
Coordination with Import Manager about imported materials, lab dips, samples
Other regular important tasks given by Directors
Guiding other staff about ERP system
Business Analyst & Operations Incharge
Sales Responsibilities
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Managing CRM system for the company (V-Tiger), Helping other staff to deal with CRM
Supervising salespersons, creating weekly targets and follow up with them
Creating analytical reports, Knock sheets, presentations, charts and graphics
Visiting buildings in Burj, Marina and Palm for Sales surveys and new sales plans
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Operational and HR Responsibilities (Warehouse + 2 branches in Dubai Marina and JBR)
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Managing warehouse and 2 Outlets in Dubai
Handling all Govt. & compliance matters, Municipality Work, Ministry of Labor, Immigration Issues
Handling all HR, Recruiting, Visa Work, license renewal, Ejari & Tenancy Contracts
Handling contracts & maintain relations with Prime Minister Office, Emirates Airlines
Asst. Merchandiser
Sales & Correspondence Responsibilities
Handling correspondence with customers
Handling internal communication with production and maintaining record
Handling samples and developments instructions from customer to samples room
Other tasks assigned by Senior Merchandiser
Export and Shipping Responsibilities
Making production plans, making sure all instructions are followed by production
Making proforma invoices, keeping records of export invoices, payments
Preparing shipping documents
Making rebate cases in software and submission to EPB
Front Desk Officer
· Dealing with daily queries of walk in customers, handling their complaints
· Handling sim related issues, credit related issues, sales related issues, GPRS & EDGE issues
· Coordination with other departments like IT, Finance, Credit and collection, Sales
· Handling Clerical tasks, Emails
Assistant in Export Department
Main Responsibilities
Correspondence with International customers
Searching for new customers in international market
Making Proforma invoices, production plans, instructions to production department, Keeping strong record
Assisting senior export manager in shipping documents, dealing with cargo company
Assisting senior export manager in other tasks assigned by him