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خلاصہ
Graduated in Electrical Engineering with 4 years of progressive and professional experience in leading, coordinating and rolling out electrical and telecommunication projects in various countries in management and technical roles.
Ensure establishment and consistency in network projects and operations as leading and advising the project teams for real-time operationson networks including upgrades, safety, security, maintenance, troubleshooting, account management, audit, configurations etc.
Lead, manage, coordinate and ensure quality of service delivery in projects at strategic and operational levels with active participation of internal and external stakeholders.
Led and contributed in projects as from Network Operators of Pakistan like (CMPak, Mobilink, Ufone, Pakistan Telecommunications Limited), Saudi Arabia (Saudi Mobily, ITC, Saudi Zain).
پراجیکٹس
تجربہ
Operations Engineer
Handled Saudi Arabia Mobily and CMPAK 2G,3G and LTE Sites for the North, Center and South Regions and also maintaining Quality Assurance and Control for the Projects having below Responsibilities.
1) Product Configuration of 2G, 3G and LTE Sites for all the North, Center and South Regions Using CPQ Platform.
2) Delivery Configuration of Sites. (CMPAK and Saudi Mobily)
3) Creation of MRs to the subcon after PCE and DCE approved using the ISC Platform.
4) Usage of Supply chain management platform for the materials transfer from one project to another for the matching of materials for the outbound of MRs.
5) Creation of Return Notes (RNs) if some material to be returned back to the Warehouse Using Supply Chain Management (SCM) and ISC Platform.
6) Creation of STRs for the materials to be transferred from one Site to another Site Using SCM Platform.
7) Creation of Claim Returns (CR) using ISC and SCM Platforms.
8) Creation of GLCs for the Goods Lost scenario using SCM Platform.
9) Balancing Equipment Configuration for the Revenue Triggering of Sites.
10) Using SCM platform the management of materials in warehouse or on site.
11) Responsible for the Closing of Return Note (RN) and Return material adjustment (RMA) for all the Saudi Arabia CGs and Pakistan.
QA/QC Responsibilities:
1) Check on Differences in Equipment Publications and balancing them on Software and Onsite for the Revenue Triggering.
2) Check on Original Bills Generated for the Return, Claim and Transfer of Materials to the Base Stations.
3) Maintaining KPIs and check on why Equipment are Differed from original bills generated.
Engineering to Maintenance Handover (ETM) for CMPak All Product Lines including Wireless, Microwave, Optix, Energy, Core and Datacom. 2) Account Management 3) Operational Logs and Self-Audit of Operational Logs.
Internee Operation and Maintenance centre
Worked on the switching and routing system.
Worked on the Routing Protocols and Switches like Soft Switch, J-10 Switch and Electronic Worldwide Switch Digital.
Packet and Circuit switching protocols, DNS.
Listening to the customer\'s complaints and troubleshooting with operating the service management software, i.e. iManager Tools.
