 Acts as a point of contact between employees and upper management of the company.
 Undertakes tasks of receiving calls, take messages and routing correspondence.
 Handling requests and queries appropriately.
 Maintains diary, arranges meetings and appointments and provide reminders.
 Make travel arrangements.
 Take dictation and enter data accurately.
 Monitor and arranges office supplies e.g kitchen grocery, stationery items etc.
 Directly reports to CEO regarding all the office administration matters.
 Handling lower staff and take their queries, resolve their issues.
 Employee attendance management.
 Email drafting.
 Maintains the work structure by updating job requirements and job descriptions for all positions.
 Maintains organization staff by establishing a recruiting, testing, and interviewing program, counselling managers on candidate selection, conducting and analyzing exit interviews.
 Maintains a pay plan by conducting periodic pay surveys, scheduling and conducting job evaluations, preparing pay budgets.
 Maintaining and updating the salary sheets on MS Excel with complete record of employee salary package, including tax and loan deduction.
Overall payroll management.
 Looking after compensation and benefits of employees.
 Ensures planning, monitoring, and appraisal of employee work results by advising managers to coach and discipline employees, resolving employee grievances and counselling.
 Preparing, updating, and recommending human resource policies and procedures.
 Advises management in appropriate resolution of employee relations issues.
 Responds to inquiries regarding policies, procedures, and programs.
 Administers and maintain benefits programs for employees such as life, health, vacation, sick leave, leave of absence etc.
 Maintain and update the employees files
 Prepares budget of human resources operations.
 Prepares reports and recommends procedures to reduce absenteeism and turnover.