خلاصہ


Seeking position that will take full advantage of my background in Business with strong customer service, administrative and time management skills as well as offer me the opportunity for increased level of responsibility and professional growth. I enjoy working within a team and takes responsibility with my confidence on myself administration.


پراجیکٹس

Youth studio

تجربہ

کمپنی کا لوگو
Customer Service Representative / Social Media Representative
TOYOTA WALTON MOTORS
نومبر ۲۰۲۱ - موجودہ | Lahore, Pakistan

Working as Customer Service Representative in Social media Department

Data Entry
Answering and forwarding inquiries to the relavent persons 
Attempt 100  calls Daily including outbound calls 
Daily calls report on shift end forwarded to the  senior team group 

کمپنی کا لوگو
Customer Service Representative
Punjab Information Technology Board/ Citizen Contact Center
جنوری ۲۰۲۱ - جولائی ۲۰۲۱ | Lahore, Pakistan

Handled Helpline calls for Queries/Information and Generating Complaints against the following domains;

National Freelancing Training Program
University of Health Sciences
Bardana
Excise, Taxation and Narcotics Control Department
Punjab Masstransit Authority
Provincial Disaster Management Authority

کمپنی کا لوگو
Customer Services Representative/ Front Desk Officer
Paper Clip Pakistan Pvt. Limited
فروری ۲۰۱۸ - جنوری ۲۰۲۰ | Lahore, Pakistan


Warm greetings to walk in customers, provided accurate product knowledge and information.
Attained  customers satisfaction.
Handled and resolved complaints built trust among customers.
Recording feedback,  invoicing on Oracle and merchant machine, Stock management.
Ensured proper cleanings, Opening of the Outlet, attractive marchandising, creative and professional gift wrapping.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, ( B.Com )‎
Accounting, Economics
2016

پیشہ ورانہ مہارتیں

ماہر Quick Learner and Hard Worker
متوسط Social Media Know How
ماہر Trustworthy

زبانیں

متوسط انگریزی

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