 Interconnected 10 branches of “Chase Value Centre” and “Bachaa Party” to provide Data as well as Internet service with Redundant links at each branch with the ability to switch over backup path automatically in case of primary link failure.
 Provided support to “Zameen Property Network (Zameen.com)” to properly manage their corporate network by internal bandwidth management and efficient access control policies.
 Cisco Layer 2 and Layer 3 Switches Configuration (Catalyst 2960, 3750).
 MikroTik Routers Configuration.
 Installed and configured Cacti Bandwidth Utilization Monitoring Server on Linux CentOS 7.
 Installed and configured VPN Server on Windows Server 2012 to connect employees at their homes to the office (during COVID-19 outbreak).
 Configured EoIP tunnel/VPN on MikroTik Router for clients to interconnect internal LANs of different offices/branches through internet.
 Ensuring smooth ISP network operations and processes.
 Review, analyze, and evaluate information technology systems operations.
 Use technical expertise to provide accurate and creative solutions to user problems in a timely manner.
 Always provide a high degree of courteous and helpful customer service.
 Send daily shift start/end report to Team Lead and POC.
 Provide end user support on desktop, Windows, Office, etc.
 Responsible to perform additional tasks as assigned.

 Managed Wireless Equipment Configuration (2.4 GHz & 5.0 GHz) for P2P Radio Connectivity.
 Maintained Wireless Equipment Configuration on several different brands like InfiNet (SMN & LMN), UBNT, PowerBeam, Nano Station, Rocket AC and others.
 Provided Wireless Solutions and Services to the Enterprise level Market Industry Leaders such as Bahria Town Karachi, Byco Petroleum, Bari Textiles, Artistic Milliners and others.
 Provided regular continuous improvement ideas and solutions to increase the effectiveness of support services.
 Recommended system modifications to reduce user problems.
 PC Hardware support with network cards, monitors, video cards etc.
 Assist in the setup of new PCs.
 Communicate anomalies and unusual behavior process of an error in a record to investigate the matter further.
 Managed software licensing.