خلاصہ

A hardworking, experienced, motivated, punctual and keen to learn individual, currently working as Senior client services executive in MTBC/Carecloud. Resolving Clients(Doctors) software related concerns and Patients' billing related concerns via emails and Live calls.

تجربہ

کمپنی کا لوگو
Senior Client Services Executive
MTBC
اگست ۲۰۲۰ - موجودہ | Islamabad, Pakistan

Providing billing services to doctors and patients of USA, resolving clients\' software related issus and patients\' billing related issues via email and live calls.

کمپنی کا لوگو
Customer Service Representative
Altair Technologies
اپریل ۲۰۱۷ - اگست ۲۰۲۰ | Islamabad, Pakistan

My job is to provide the best services to our customer over the Calls, Live chat and email. Work in team and provide my best skills for the betterment of the company. Fluent English speaker, listen to the querries of the customers and solving them with patience and responsibility.

تعلیم

International Islamic University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Marketing Management
CGPA 2.8/4
2016

پیشہ ورانہ مہارتیں

ماہر Aseptic Technique Knowledge
متوسط Client Deailing
ماہر Client Relationship Maintaining
ماہر Conservation Awareness
ماہر Convincing abilities
ماہر Cuatomer Servies
ماہر Cummunication Skills
ابتدائی Customer Acquisition Skills
ماہر Customer Care Knowledge
ماہر Customer Focused Services
ماہر Customer Satisfaction Management
ماہر Database Management 
ماہر Energetic Skills
متوسط Fluent English
ماہر Fluent in English
متوسط Focused Service
ماہر IT Support Responsibilities
ماہر Knowledge of Development 
ماہر Lab Knowldge
ماہر Listening to Customers
ماہر Multitasking Skills
ابتدائی Office 365
ماہر Process Operations Handling
ابتدائی Pursuing News Stories
ماہر Relations Management
متوسط Sales Assesments
ماہر Sweeping Knowledge
متوسط TECEPYION=
متوسط Telesales
ماہر Tracking System Monitoring
متوسط عمليات الخدمات
ماہر عمليات خدمة العملاء

زبانیں

ماہر انگریزی

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