·        Able to apply best practices in functional areas related to Implementation, Upgradation and Operations Management
·        Day-to-day responsibilities include planning, leading and actively participating in design, process definition, configuration and testing of the relevant modules and functionality
·        Extensively worked on various business flows such as Order to Cash (O2C), Procure to Pay (P2P) cycle, Manufacturing  and Fixed Asset to GL
·        Analyze client-reported Oracle Financials, Supply Chain, Manufacturing, CRM or Projects issues, and resolve them in a timely and professional manner.
·        Able to have project lead role, Problem solving and offer ideas to address client issues for permanent fixes
·        Maintain ownership of tasks and/or project workstreams while providing instructional guidance to more junior professionals
·        Provide expertise on engagements related but not limited to Systems Implementation, Operations & Maintenance, Helpdesk Operations, Software Application Development and Maintenance
·        Perform analysis to diagnose client issues the assessment of client issue analyses performed by more junior personnel

·        Responsible for implementing and support for oracle Financial, Supply Chain and Manufacturing modules
·        Mapping business scenarios and review, analyze, and evaluate business systems and user needs.
·        Supervise custom application integration with EBS and closing reconciliation process

Determine requirements by interviewing client personnel, reviewing documentation, and facilitating working sessions.
Recommends, develops and executes plans for additional software module implementations based on business requirements.
Prepare design documentation and work with application delivery resources as necessary to support business requirements.
Prepare and present updates on projects to executive management.
Work with clients to develop testing scenarios and test scripts and work with various teams (in an offshore-onsite model) to handle the integration and acceptance testing.
Create business process models based on the requirements.
Adept at mapping industry trends and best practices to the client’s unique requirements and processes to determine applicable fit.
Use Oracle applications functionality, tools, templates, and method and able to set up the system to meet the desired business process and requirements.
Engage with business stakeholders to understand data improvement and focus areas of business for Information Management.

• Provide support of all functional activities related to Oracle Financial for smooth operations
• Analyze business procedures, recommend changes in regards to the ERP, and implement the procedures
• Responsible for all kind of configurations / setups of new ledgers for multiple companies acquired by MTBC.
• Perform root cause analysis for frequently occurring issues and provide permanent fix
• Responsible for all functional tasks relating to the maintenance activities
• Provide user training to new users and retaining to existing users on new functionalities
• Assist in designing, developing, testing and deploying customized Reports and Forms
• Perform administrative tasks including custom responsibilities, security profiles, menus
and user account provisioning
• Research and implement to automate the processes of data entry
• Troubleshoot the application errors and work with Oracle support to resolve bugs and Functionality issues
• Review functional Setups & configurations and take corrective actions.
• Month end closing and reconciliation support to finance & reporting teams

 Requirement gathering, AS-IS documentation, Business Process Mapping.
 Proposed business process & TO-BE documentation.
 Finding the gap between AS-IS and TO-BE processes and prepare Gap Analysis.
 Mapping the requirements to Application process
 Application configuration/setup for Oracle Applications (Oracle Financials, Inventory, Purchasing etc. modules)
 Conduct the End user training and also prepare Training Manual Document.
 Resolution of issues raised during CRP/UAT sessions by Managers, key users, end users.
 Co-ordination with Technical Consultants / DBA’s, Developers and Oracle Support
 Coordination with client managers/Key users and other teams for issue resolutions and getting sign-off for documents.
 Production support after Go Live.

• Managing regional inventory warehouse using Oracle Inventory R12
• Uploading, transferring & Issuance of inventory in Oracle Apps.
• Performing stock audit of all distribution points on monthly basis
• Recording and reporting of Warehouse
• Making Reports of inventory on daily basis
• Distribute stock to Regional warehouses, care centers, distribution points and collect from all
• channels for repairing/refurbishment
• Direct dealing with repairing, refurbishment, cargo vendors for stock circulation
• Process invoices of vendors

• Supervising admin and HR activities
• Vehicle Fleet Management (Both Short & Long-term),
• Preparing and reviewing various reports, such as Daily Activity Reports, Fuel Consumption analysis
• Updating Vehicle Position Charts (VPC) both short and long term on weekly basis.
• Maintaining and updating records through CarPro system chauffeur’s shift planning, attendance marking,
• System generating rentals; STR/LTR vehicle fleet updates etc.
• Rental calculation, recording & processing system generated invoices
• Establishing & maintaining good rapport with all multinational clients
• Strong coordination with client to resolve invoicing disputes and revenue collection