خلاصہ

To enhance my services level for better understanding in existing systems and to apply this
knowledge coupled with my analytical and creative capabilities to develop better sustainable
and human friendly systems, and to work with zeal and for the prosperity of the organization.

تجربہ

کمپنی کا لوگو
E.com executive
CRESSET TECHNOLOGIES
اکتوبر ۲۰۲۱ - موجودہ | Lahore, Pakistan


Work with brand team and team like advertising, creative and social media for creating effective strategies. 
Assit in analyzing and reporting of sales.
Handle all customers inquiries on all digital playforms.
Order cycle management
Ensure compliance with sops of customer management.
Prepare daily sales report.

کمپنی کا لوگو
Customer Support Officer
Celestial Trading Tools
مارچ ۲۰۲۱ - اکتوبر ۲۰۲۱ | Lahore, Pakistan


Respond to customer queries in a timely and accurate way,via phone,email or chat.
Identify customer needs and help customers use specific features.
Update our internal databases with information about technical issues and useful discussions with customer.
Share feature requests and effective workrounds with team members.
Inform customers about new features and functionalities.
Followup with customers to ensure their technical issues are resolved.
Gather customer feedback and try to convert them in sales.

کمپنی کا لوگو
Hr executive
Guardian Constructions Pvt Ltd
اگست ۲۰۱۹ - اپریل ۲۰۲۰ | Lahore, Pakistan


Record keeping of personal data of employees.
Posting jobs on different platforms for desired position.
Maintaining all social media accounts like fb, instagram & LinkedIn.
Other task assigned by head of department.
Hiring recommendations - scheduling potential candidates for interviews and conducting orientation.

کمپنی کا لوگو
Senior Business Agent
harvest global market
اگست ۲۰۱۷ - جولائی ۲۰۱۸ | Lahore, Pakistan


To generate quality leads that result in sales.
Cold calling to arrange meetings with potential customers to prospect for business.
Work with team to achieve sales performance targets.
Develop and maintain client portfolio Online commodity Trading Financial Market Research to be updated with previous and present market trends.

کمپنی کا لوگو
HCD Inter
Urban Sole
اپریل ۲۰۱۷ - جون ۲۰۱۷ | Lahore, Pakistan


Maintain personal record of employee
Hiring receommendations - scheduling potential candidates for interviews and conducting orientations.
Manage all events like any match held between employees and birthday celebrations of employees.

کمپنی کا لوگو
TSO
Silbank
ستمبر ۲۰۱٦ - اپریل ۲۰۱۷ | Lahore, Pakistan


To generate quality leads that result in sales.   
Cold calling to arrange meetings with potential customers to prospect for business.
Work with team to achieve sales performance targets.

تعلیم

University of Central Punjab (UCP)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Human Resource Management
2018
University of the Punjab
بیچلرز, (بیچلرز ان کامرس (آنرز, b.com hons‎
Human Resource
2015

پیشہ ورانہ مہارتیں

ماہر Chat Support
متوسط Customer Satisfaction Management
ابتدائی Data Management
متوسط Excellent Communication
متوسط Negotiation Skills
متوسط Record Keeping
متوسط Stress Handling
متوسط TECEPYION=
ماہر Tracking System Monitoring
ماہر Zendesk Handling

زبانیں

متوسط انگریزی
متوسط اردو