خلاصہ

Pursuing my career in a dynamic firm, putting my knowledge into practice, thus rendering all possible services in my capacity to the firm. To effectively contribute to the optimal growth of the company.

پراجیکٹس

Thesis

تجربہ

کمپنی کا لوگو
HR Officer
Sadiq Poultry (Pvt) Limited
اگست ۲۰۱۷ - موجودہ | Rawalpindi, Pakistan

Working on HRMS (sidat hyder) human resources management system, managing personal files of employees, benefits management, final settlements, conducting exit interviews, verifying employees attendance, leaves. Also performing recruitment and organizaional development tasks.

کمپنی کا لوگو
HR Executive
Ahmed Medical Complex
مئی ۲۰۱۷ - اگست ۲۰۱۷ | Rawalpindi, Pakistan

Working as HR executive in HR department. Performing several HR functions including, recruitment and selection conducting interviews, organizational development making JD,s of employees, compensation and benefits including payroll, training and development etc

کمپنی کا لوگو
Negotiation Officer
Protege Global
جولائی ۲۰۱٦ - مئی ۲۰۱۷ | Islamabad, Pakistan

Medical insurance project in USA California, negotiating for medical service providers such as hospitals, diagnostic centers etc.

کمپنی کا لوگو
Officer grade 1 Investigation and resolution unit
Mobilink GSM (PMCL)
اگست ۲۰۱۵ - جون ۲۰۱٦ | Rawalpindi, Pakistan

Providing solution, resolution and troubleshooting of different complaints escalated to IRU being end completer.
Keeping follow up of complaints regarding their resolution with respective back-end teams & departments
Coordination with backend teams/ departments/ vendors for timely resolution and problem solving related to services and promotions
Resolving backend / support team issues of contact center, specially 3G internet services.

کمپنی کا لوگو
Customer Care representitive
مئی ۲۰۱۰ - جولائی ۲۰۱۵ | Islamabad, Pakistan

Working on several software’s like Sieble, E-point, Avaya, Nadra and others. Handling both prepaid and Post paid customers with efficiency good interpersonal, communication and computer skill. Responsible for convincing all calling in customers to try new service packages and services to achieve business targets.

کمپنی کا لوگو
A-1 assistant
Bestway Cement Limited
اپریل ۲۰۰۹ - فروری ۲۰۱۰ | Hattar, Pakistan

Maintaining personal files of employees, Verifying their attendance, Data entry in ERP system, Time office data entry, Correspondence with different organizations. NJI, EOBI, ESSI, visiting banks for correspondence and issue resolution.

کمپنی کا لوگو
Trainee Junior Officer Administration
Bestway Cement Limited
اپریل ۲۰۰۸ - اپریل ۲۰۰۹ | Islamabad, Pakistan

Handling Transport, Computer generated Vehicle reports, Correspondence with drivers, workshops, insurance companies and travel agents. Handling communication, correspondence with different cellular companies. In-charge stationary and medicines.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MPA‎
Human Resource Management, Public Administration, Marketing
CGPA 3.5/4
2015
National Institute of Management Sciences Faisalabad (Skill development council Punjab)
ڈپلوما, Human resource Managment‎
Human Resource Management
مکمل
2011
F G Sir Syed College Rawalpindi
بیچلرز, , Bachelors in Arts‎
English, Economics
2007

پیشہ ورانہ مہارتیں

5+ سال Communication Skills Listening
2 سال Cross-functional Coordination
2 سال Human Resource Management
5+ سال Microsoft Excel
5+ سال Microsoft Outlook
2 سال Office Administration
5+ سال Spoken And Written English
5+ سال Upselling

زبانیں

ماہر انگریزی
ماہر اردو