I am a highly motivated professional with 6 years of experience in the public sector as a Project Executive Assistant. I am passionate about problem-solving and providing high-level administrative support to project teams. My strength lies in developing systems and processes that streamline projects and increase efficiency.
I am a skilled communicator with the ability to create and maintain relationships with diverse stakeholders. I am also a strong negotiator, able to identify opportunities and develop cost-effective solutions. I possess strong organizational and time-management skills and have a proven ability to juggle multiple projects and tasks simultaneously.
In addition, I have a deep understanding of the technical aspects of project management and the ability to keep teams focused on the details. I work collaboratively to ensure projects are completed on time and within budget. I have a strong commitment to customer service and an eye for detail. I strive to stay current on industry trends and approaches, and am comfortable in both fast-paced and high-pressure environments. I am excited to continue honing my skills as an effective member of a challenging and rewarding project team
Provided multifaceted services to professionals by running errands,
managing mail, scheduling appointments and arranging transportation.
Sorted, opened and routed incoming correspondence and deliveries to
help senior leaders respond quickly to business and customer
requirements
Created and updated physical records and digital files to maintain current,
accurate and compliant documentation
Managed office inventory by restocking supplies and placing purchase
orders to maintain adequate stock levels.
Worked closely with coworkers to strategically plan for company growth.
Managed and completed paperwork and overall office administration
operations.
Attended to office operations and required paperwork.
Transferred and directed phone calls, guests and mail to correct staff
members.
Performed general office duties, including answering multi-line phone
system, routing calls, delivering messages to staff and greeting visitors.
Produced accurate office files, updated spreadsheets and crafted
presentations to support executives and boost team efficiency.
Produced highly accurate internal and external letters and memoranda
Responsible for maintaining day-to-day operations of the call center.
Responsible for the development and motivation of assigned employees and ensuring that they have the necessary tools and information.
Participated in special project activities and any initiative related to the call Centre as needed.
Assisted the call center manager in the statistic planning for the call center operations.
Responsible for the Weekly and monthly assign target by the Manager.
Facilitating customer Through Phone, Email and social networking.
Identified advanced special training programs to Call Centre Senior staff to ensure the development and improvement of their skills, performance, and productivity.